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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Great product, app and servicr

Works perfectly, clear working app, and customer service good on the only time I have had to contact them. They also collect any payments on time unlike some others Reviewed on: 4th March 2024

When I applied for my personal loan it was very quic...

When I applied for my personal loan it was very quick and easy thank you zopa Reviewed on: 4th March 2024

Quick and efficient excellent customer service

Quick and efficient excellent customer service Reviewed on: 4th March 2024

Overall experience.

It was very easy to apply for the loan and I got an immediate response. The money was also in my account immediately. Reviewed on: 4th March 2024

I have had 2 loans from Zoopla , the site is easy to...

I have had 2 loans from Zoopla , the site is easy to navigate and understand the information provided makes it easy to know what will be best for you. App is very handy and the options you have are very useful . Reviewed on: 4th March 2024

Personal Loans

The 2 personal loans I've had with Zopa have always been easy to apply and great customer service. Reviewed on: 4th March 2024

Very good very nice and very helpful

Very good very nice and very helpful Reviewed on: 4th March 2024

Great service, easy to use, clear explanation

Great service, easy to use, clear explanation Reviewed on: 4th March 2024

Very easy to select products

Very easy to select products and a simple straightforward application process. Very easy to use app to view the product as well. Cannot fault really. Reviewed on: 4th March 2024

Excellent company; highly recommend

Very good customer service. Really easy to communicate and everything is online to access as your own convineince. Reviewed on: 4th March 2024

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