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Zopa: Personal loan reviews

4.94
Based on 66,901 reviews, last reviewed 16th Jan 2026
54133% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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Latest highest rating:

5

Zopa limited Helpful friendly and good service Reviewed on: 16th January 2026
Anthony t's avatar
Anthony t

Latest lowest rating:

1

helpful quick very helpful understanding quick reply money straight into bank no problems Reviewed on: 16th January 2026
Tina Trice's avatar
Tina Trice

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Zopa Personal loan reviews (66901)

Review of the Zopa, Personal loan:

Bad experience for me

3
Had a bad experience- I did get have to set up a payment plan and this was hassle each time- also contact incorrect correspondence. The interest rate wasn't bad so that was the only positive Reviewed on: 24th May 2024

Excellent customers service, simple app, great rates

5
Excellent customers service, simple app, great rates Reviewed on: 16th January 2026

Happy zopa customer

5
I have been so happy the the experience with Zopa from the first contact .ease of applying for an account and there speedy replies . They offer a slick no nonsense service .Happy customer all around . Reviewed on: 16th January 2026

Always coming up with new offers, easy to apply and...

5
Always coming up with new offers, easy to apply and money are arriving in minutes. Everything is online which makes it easier. Reviewed on: 16th January 2026

Excellent in all aspects.

5
Excellent customer service, very prompt devision. Reviewed on: 16th January 2026

My Zopa experience

5
A excellent organisation to deal with, very highly recommend anyone to use their services Reviewed on: 16th January 2026

Very easy no problems

5
Very easy to use no issues great service Reviewed on: 16th January 2026

Excellent products and easy to use

5
Excellent products and easy to use Reviewed on: 16th January 2026

Applying to Zopa the service was so efficient and fa...

5
Applying to Zopa the service was so efficient and fast, has made such a difference to my finances and the management of them Thankyou Reviewed on: 16th January 2026

Simple and easy to deal with.

5
Simple and easy to deal with. App is great and user friendly Reviewed on: 16th January 2026

I have had no problems with zopa loans,its system is...

5
I have had no problems with zopa loans,its system is easy to use and understand. Reviewed on: 16th January 2026