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Zopa: Personal loan reviews

4.94
Based on 65,247 reviews, last reviewed 13th Jun 2025
44% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025
Bubbleicious's avatar
Bubbleicious

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

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Zopa Personal loan reviews (65247)

Fantastic loan

5
Very competitive interest rates. Easy application process, thoroughly explained and no hidden catches. Highly recommended. Fantastic service!!! Reviewed on: 22nd June 2017

Polite and helpful

5
Customer service is impeccable every time I've called the call assistant has been helpful cheerful and overall cheery! Great work from all at Zopa! Reviewed on: 22nd June 2017

Excellent service

5
Very easy and straight forward and very quick decision would definitely recommend to family and friends Reviewed on: 22nd June 2017

Great service

5
Very fast and great customer service, really helped me out Reviewed on: 22nd June 2017

Fast ,No fuss,user friendly.

5
Application forms are simple to understand .Answers were fast. Cash in bank quickly. Reviewed on: 22nd June 2017

Really good value for money

5
Easy to apply and quick acceptance! Great that it is all online Reviewed on: 22nd June 2017

Easy peasy

5
Great, fast and so easy. Different from other loan providers Reviewed on: 22nd June 2017

Brilliant service to use

5
I have recommended zopa to many family members & friends since I used the service & many have taken intrest in using the service in the future Reviewed on: 22nd June 2017

fantastic company

5
using zopa was such a ease and well run company and great customer service Reviewed on: 22nd June 2017

Quick and easy

5
Applied for a loan and got accepted instantly, the interest rates were low, no hassle what so ever. Reviewed on: 22nd June 2017

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