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Zopa: Personal loan reviews

4.94
Based on 65,249 reviews, last reviewed 16th Oct 2025
50% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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5%
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Latest highest rating:

5

Good happy with the seevice Good I am happy with service I would recommended Reviewed on: 16th October 2025
Makatleho P's avatar
Makatleho P

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025
Laura J's avatar
Laura J

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65249)

Easy, Fast and Excellent Service

5
Got a loan to consolidate a few things and did a bit of research for best rates, best service and recommended companies - Zopa came up top on a few lists so went on the website and before I knew it the loan was approved and money was in the bank! What was even better was I could and did pay back the loan early without any penalty - amazing and would definitely use Zopa again! Reviewed on: 22nd June 2017

Amazing Overall Service

5
So simple and straightforward and great you can check the likelihood of approval before you apply. Reviewed on: 22nd June 2017

Brilliant quick service

4
All done online with no issues money was with me the next day. Couldn't be happier with them Reviewed on: 22nd June 2017

Fantastic loan

5
Very competitive interest rates. Easy application process, thoroughly explained and no hidden catches. Highly recommended. Fantastic service!!! Reviewed on: 22nd June 2017

Polite and helpful

5
Customer service is impeccable every time I've called the call assistant has been helpful cheerful and overall cheery! Great work from all at Zopa! Reviewed on: 22nd June 2017

Excellent service

5
Very easy and straight forward and very quick decision would definitely recommend to family and friends Reviewed on: 22nd June 2017

Great service

5
Very fast and great customer service, really helped me out Reviewed on: 22nd June 2017

Fast ,No fuss,user friendly.

5
Application forms are simple to understand .Answers were fast. Cash in bank quickly. Reviewed on: 22nd June 2017

Really good value for money

5
Easy to apply and quick acceptance! Great that it is all online Reviewed on: 22nd June 2017

Easy peasy

5
Great, fast and so easy. Different from other loan providers Reviewed on: 22nd June 2017

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