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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (66732 reviews)

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4.94

Based on 66,732 reviews, last reviewed 16th Jan 2026

48667% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Applied for a loan .. Applied for a loan to buy a car because the rates was a lot lower than the car finance ‘and it was cleared in minutes Reviewed on: 16th January 2026

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Zopa Personal loan reviews (66732)

Review of the Zopa, Personal loan:

Zopa Honest/Direct

Have always found Zopa to be polite, response time to questions is fairly quick, not always easy to talk to a human being Reviewed on: 9th January 2024

I’ve had loans with Zopa for about 5 years maybe now...

I’ve had loans with Zopa for about 5 years maybe now and never had and issue. Reviewed on: 16th January 2026

Had three loans with this company cannot fault them.

Had three loans with this company cannot fault them. Reviewed on: 16th January 2026

Friendly efficient staff.

Friendly efficient staff. Explained process in terms that are easily understood Reviewed on: 16th January 2026

It is quite straight forward to secure a loan

It is quite straight forward to secure a loan Reviewed on: 16th January 2026

Excellent service and kept in the loop as a customer...

Excellent service and kept in the loop as a customer Reviewed on: 16th January 2026

Brilliant for online banking

I found the team at Zopa helpful and professional. I wanted a small loan and Zopa was by far the best choice. I would recommend them and would certainly use them again. Reviewed on: 16th January 2026

Very easy to access product and apply online, fast d...

Very easy to access product and apply online, fast decision making and immediate delivery of funds, highly recommended! Reviewed on: 16th January 2026

Excellent,very good ,helpful,got money I’m a minute

Excellent,very good,helpful ,got money in a minute Reviewed on: 16th January 2026

Online application process simple and straight forwa...

Online application process simple and straight forward, customer service has good communication and fast response Reviewed on: 16th January 2026

I couldn’t believe how easy it was to use the on-lin...

I couldn’t believe how easy it was to use the on-line application, and the help I received in applying. Reviewed on: 16th January 2026

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