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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (8039 reviews)

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4.94

Based on 8,039 reviews, last reviewed 10th Mar 2026

81200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

The app is very easy to navigate and understand. The app is very easy to navigate and understand. The interest rate on savings is very competative. Reviewed on: 10th March 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8039)

Review of the Zopa, Smart Saver:

Flexible, high interest, easy to use banking app

Perfect for all your savings goals Reviewed on: 6th April 2023

Very safe very happy

My nephew introduced me to Zopa - the best thing at the time and it has been a good safe experience Reviewed on: 17th April 2025

Zopa; refreshingly contemporary.

Zopa are a refreshingly contemporary online bank, with a user-friendly app which an old Luddite like me can easily manage. 'Real', relevant and relatable customer service interfacing has been bright and breezy and concise. Reviewed on: 16th April 2025

Very easy to set up and use.

Very easy to set up and use. Easy to move money into and out of savings, and great app to manage Reviewed on: 16th April 2025

Excellent savings accounts on an easy to use app.

Excellent savings accounts on an easy to use app. Reviewed on: 16th April 2025

High interest rate instant accessible savings account

Savings account has the highest rate for an instant accessible savings account I've seen. App is very easy to use and customer service is great to contact and staff I have spoken with are all very helpful knowledgeable and friendly Reviewed on: 16th April 2025

Excellent ease of use.

Ease of use. Accessibility. Efficiency. Good interest on products. Savings at a touch. Reviewed on: 16th April 2025

Excellent rates and user friendly app.

Excellent rates and user friendly app. Reviewed on: 16th April 2025

Fantastic interest rates are a good incentive to pit...

Fantastic interest rates are a good incentive to pit money aside and the ability to “pot” money helps with budgeting. Reviewed on: 16th April 2025

Great experience

Great experience all round but thus survey is REALLY annoying! I don't like being dictated to about how long my review should be!!!! Reviewed on: 16th April 2025

Zopa has really helped me change my savings habits a...

Zopa has really helped me change my savings habits and get some money behind me for the first time. I struggle to save and I find being able to lock away savings for a week or a month and longer really helps me! Love it. Reviewed on: 16th April 2025

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