Zurich is one of the largest insurance groups in the world. Smart Money People is the place for Zurich reviews. Read and write reviews to help increase trust and transparency in Financial Services.
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56% of feedback is Product related
Top Age Profile: 25-34
Top Channel Preference: Online
Write a reviewShocking customer service DO NOT BUY ZURICH
Simple claim for a broken TV has taken nearly 2 months so far and has not been... Read more
Simple claim for a broken TV has taken nearly 2 months so far and has not been resolved.
Multiple phone calls and emails with no replies, information has all been provided and they have had the TV for over 6 weeks.
I would not recommend Zurich to anyone.
I even escalated a complaint and the advisor doesn't return calls or emails. This company is a joke. A simple update as to what's happening would be all that is needed.
COMPLAINT REF: 00141934Reviewed on 21st December 2020Chops![]()
Write a reviewLife assurance
Good quote, not too many questions and easy to set up
Reviewed on 1st September 2019Tim Comps Taylor![]()
Write a reviewGood quality provider
Easy to understand and tailor the insurance to cover your needs. Slightly more expensive than others, but they give you peace of mind
Reviewed on 1st September 2019Lucci![]()
Write a reviewGreat service
Easy quick application , good follow up, pleased overall
Reviewed on 31st August 2019Clare McGeown![]()
Write a reviewBest Insurer in UK
I worked for them for 37 years! They have proffessionals and sympathetic claims handlers; i had a critical Illness claim settled in a week. £80,000
Reviewed on 28th August 2019Jim Waarrilow![]()
Write a reviewAccessible and reliable
I was able to pay in full over 2 months which meant I saved money in the long run. Zurich is accessible and when I required about replacement windscreen they were easy to work with to sort that out.
Reviewed on 18th August 2019AMag![]()
Write a reviewComprehensive
Good value, clear website, good product
Reviewed on 12th July 2019Hovester84![]()
Write a reviewGood communication, no issues
Zurich offer value for money life insurance for my needs
Reviewed on 10th July 2019Eve![]()
Write a reviewHome insurance
Inexpensive and good level of cover
Reviewed on 8th July 2019Aimee Rogers![]()
Write a reviewGreat service, great price.
Staff are friendly, prices are good, and service/paperwork is always sent promptly.
Reviewed on 7th July 2019Sarah Morris![]()
Write a reviewEXPENSIVE
I have been with Zurich for over 20 years. I have just compared the market and the cheapest quote for the same varibales in 10 times less.
Reviewed on 27th April 2019Catherine Bargh![]()
Write a reviewMostly the same
Exactly what you would expect: no more, no less
Reviewed on 17th September 2018tiago![]()
Write a reviewCompetively priced with good cover
This was the best value quote with the best coverage
Reviewed on 6th September 2018Anna![]()
Write a reviewToo expensive
The service and help desk are quite good. However the renewal quote was at least
Reviewed on 7th August 2018David![]()
Write a reviewzurich good service
been with zurich for years, very good service no problems or issues
Reviewed on 6th April 2018Laura Gallant![]()
Write a reviewA reputable company
Went for Zurich after a comparison phone call. Paid slightly more than we wanted but felt we were covered with critical illness cover. No problems so far.
Reviewed on 1st October 2017Jo Heath![]()
Write a reviewVery Competitive
I had many quotes from many companies, but Zurich was less than half the price of other companies for exactly the same cover. Would highly recommend.
Reviewed on 28th September 2017Rebecca John![]()
Write a reviewZurich is Excellent
Zurich premium is excellent for our postcode area with renewals coming in around the same premium as previous year
Reviewed on 25th September 2017sharon mcveigh![]()
Write a reviewGreat customer service
In an area known for companies trying to swindle you out of claims, Zurich are a shining light, great experience working with them!
Reviewed on 5th September 2017Graham Mills![]()
Write a reviewEasy to get a quote
easy to deal with, great products, easy & fast communication, I would recommend
Reviewed on 30th August 2017Alika Takacs![]()
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