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118 118 Money: Credit Card reviews

Name: Credit Card
Rating: 4.78 (1103 reviews)

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4.83

Based on 1,103 reviews, last reviewed 9th Oct 2025

50% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Having used 118 118 can’t fault the service. Having used 118 118 can’t fault the service. Really helpful and organised. Reviewed on: 23rd September 2025

Latest lowest rating:

1

I believe this place is getting a lot of reviews. I believe this place is getting a lot of reviews. RemovedThey are a terrible company.Wouldn't recommend low credit no good Reviewed on: 9th October 2025

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118 118 Money Credit Card reviews (1103)

Efficiency and good help.

Efficiency and good help. Friendly staff and understanding Reviewed on: 15th April 2025

Always had great service

Always had great service and extreely helpful when card stolen Reviewed on: 15th April 2025

Great customer service and offers are good.

Great customer service and offers are good. Reviewed on: 15th April 2025

all good - communication and app

all good - communication and app Reviewed on: 15th April 2025

Easy app and good customer service

Easy app and good customer service Reviewed on: 15th April 2025

Difficult to get it card unblocked

If I use the card, I clear it at the end of the month so the comments about high interest dont affect me. Having said that, ive had the card for a couple of years, never gone over my limit, always paid on time - usually clearing it. Never had a limit increase. Biggest issue with them is the random blocking if the card for a potentially fraudulent transaction. Nonproblem with them being overly careful, but when have to spend 90 minutes on their useless chat service to get it unblocked it becomes a problem. Imagine paying in a restaurant and your card is declined? Theyd be charging you rent before you get it resolved. Reviewed on: 5th March 2025

details lost , not reported properly, asking for ide...

details lost , not reported properly, asking for identification so many times, kept waiting on the phone for an hour with different people still no resolution, however they still want monthly payment but then you can’t have access to Reviewed on: 1st March 2025

No good card

Had the. Same credit limit for over a year.My credit score is imperfect and give me a rubbish.Two hundred and fifty pound , which has infected my credit score Rubbish card not Recommended Reviewed on: 5th February 2025

Really helpful and easy to use app

Really helpful and easy to use app Reviewed on: 24th May 2024

High interest rates and change standard charges with...

High interest rates and change standard charges with high increase Reviewed on: 21st February 2024

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