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118 118 Money: Credit card reviews

Name: Credit card
Rating: 4.73 (5638 reviews)

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4.73

Based on 5,638 reviews, last reviewed 29th May 2026

402400% increase in 5 star reviews

in the past 90 days

2200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

118118 great as an emergency back up Great to use in emergencies but the rates could be better then I might use it more often. Great as a back up though Reviewed on: 29th May 2026

Latest lowest rating:

2

So bad experience with 118 customer service So bad experience with 118 . I payed money to my card account for more that a month. It never appear in my apps account t that I made such a payment .... Read more Reviewed on: 1st May 2026

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About this product

118 118 Money’s credit cards are designed to help you build and improve your credit score.

If accepted, you’ll be offered a guaranteed personalised credit limit and there are no hidden fees. You can check your eligibility for a 118 118 Money credit card with no impact on your credit score.

118 118 Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Credit card reviews (5638)

A* Customer Service

Clear communication Webchat feature in app, good for those working who can't contact by phone Reviewed on: 20th April 2026

It has been great and I received a credit increase w...

It has been great and I received a credit increase which has really helped. Reviewed on: 20th April 2026

Best credit card of 2025.

Best credit card of 2025 and for 2026 Reviewed on: 20th April 2026

You asked

I have not had to contact customer services so that’s neutral, I also did not clock I would be paying close to double what I borrowed so value was out! Reviewed on: 20th April 2026

Fab fantastic service easy to contact

Fab fantastic service easy to contact Reviewed on: 20th April 2026

Great customer service when I had a problem the lady...

Great customer service when I had a problem the lady took her time to sort out. Reviewed on: 20th April 2026

Good very quick and no issues.

Good very quick and no issues. App is every easy to use and emails are sent appropriately. Reviewed on: 20th April 2026

118118 have been excellent is support building my cr...

118118 have been excellent is support building my credit rating, customer service is great and if I had an issue know they would support and resolve it quickly Reviewed on: 20th April 2026

Very easy process would recommend

Very easy process would recommend Reviewed on: 20th April 2026

Always helpful.

Always helpful. No problems with any aspect of handling my account. Reviewed on: 20th April 2026

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