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118 118 Money: Credit card reviews

4.73
Based on 5,642 reviews, last reviewed 15th Jun 2026
402800% increase in 5 star reviews
in the past 90 days
2200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great really easy to use n pay each month Great really easy to use n pay each month Reviewed on: 15th June 2026
Claire P's avatar
Claire P

Latest lowest rating:

2

So bad experience with 118 customer service So bad experience with 118 . I payed money to my card account for more that a month. It never appear in my apps account t that I made such a payment .... Read more Reviewed on: 1st May 2026
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About this product

118 118 Money’s credit cards are designed to help you build and improve your credit score.

If accepted, you’ll be offered a guaranteed personalised credit limit and there are no hidden fees. You can check your eligibility for a 118 118 Money credit card with no impact on your credit score.

118 118 Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Credit card reviews (5642)

The app is easy to use, has all the info you need (i...

5
The app is easy to use, has all the info you need (including dates, amounts etc). When I have called my query has been delay with immediately by knowledgable staff members. Really happy. Reviewed on: 30th March 2026

I have had a credit card with 118 for over a year no...

5
I have had a credit card with 118 for over a year now and has a very easy to use app, very good and efficient customer service. Also increasing the limit on my card was easy and quick and pain free. Reviewed on: 30th March 2026

The agent was friendly, helpful and engaged.

4
Early reporting (online) of my recent spend transactions failed to provide an appropriate level of detail so I was unable to check the report. However, one quick call to an agent who was clearly engaged and motivated to help (rather than close the call as quickly as possible) provided me with further details and the the reassurance that all was in order. Very simple, very effective, very helpful . Reviewed on: 30th March 2026

Amazing company

5
Amazing company for loan and credit card Reviewed on: 30th March 2026

Reliable and Supportive Credit!

5
I really needed a credit card during the Holiday Period, having some issues with my bank, as my account was frozen because a scammer tried to access it, and here it comes 118 118, quick, efficient, ready to help and support me with the amount I needed, and since then they keep advise me through their ads, apps and emails about healthy financial decisions. I gladly recommend them to anyone who wants a reliable credit! Reviewed on: 30th March 2026

Fantastic service always helpful

5
Fantastic service always helpful Reviewed on: 30th March 2026

I have no problems and very good

5
I have no problems and very good Reviewed on: 30th March 2026

Easy process, clear costs.

5
Easy process, clear costs. Simple application Reviewed on: 30th March 2026

Great easy to use website.

5
Easy application, sensible limits, good communication. Reviewed on: 30th March 2026

Every time I've had to know about something, the ser...

5
Every time I've had to know about something, the service has been first class. Reviewed on: 30th March 2026

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