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118 118 Money: Credit card reviews

4.73
Based on 5,642 reviews, last reviewed 15th Jun 2026
402800% increase in 5 star reviews
in the past 90 days
2200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great really easy to use n pay each month Great really easy to use n pay each month Reviewed on: 15th June 2026
Claire P's avatar
Claire P

Latest lowest rating:

2

So bad experience with 118 customer service So bad experience with 118 . I payed money to my card account for more that a month. It never appear in my apps account t that I made such a payment .... Read more Reviewed on: 1st May 2026
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About this product

118 118 Money’s credit cards are designed to help you build and improve your credit score.

If accepted, you’ll be offered a guaranteed personalised credit limit and there are no hidden fees. You can check your eligibility for a 118 118 Money credit card with no impact on your credit score.

118 118 Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Credit card reviews (5642)

I have a credit card and a personal loan.

5
I have a credit card and a personal loan. 118 offer great support and help me out if ever in any financial difficulty. Reviewed on: 30th March 2026

Provided an excellent service through my time with t...

4
Provided an excellent service through my time with them. Reviewed on: 30th March 2026

It is easy to call and speak to customer service.

5
It is easy to call and speak to a customer service advisor without a long wait. Also the app is excellent and most functions of servicing a card or loan can easily be completed in the app. Reviewed on: 30th March 2026

Excellent service.

5
Excellent service. Good rates. Always looking after a customers. Reviewed on: 30th March 2026

Value their customers

5
Value their customers. Good interest rates. Very helpful customer service. Reviewed on: 30th March 2026

I am very happy that I found you.

5
I am very happy that I found you. Reviewed on: 30th March 2026

Great service!!!

5
Great service from 118 — fast, simple and exactly what I needed. Everything was handled professionally, and the whole experience was stress‑free. Would happily use them again! Reviewed on: 30th March 2026

The app is clear to understand and I always get a ge...

5
The app is clear to understand and I always get a gentle reminder of my upcoming payment each month, I like that I can add additional payments to my balance too, when upping my limit I always get an email asking if I’d like to keep my amount or to have more added, I’m very happy with the way it’s all done, with great customer service Reviewed on: 30th March 2026

Really good service and web site.

5
Really good service and web site. Glad I took a credit card out with 118 money Reviewed on: 30th March 2026

Great app easy to use, everything can be done from t...

5
Great app easy to use, everything can be done from that so makes it really simple. Great communication when required but also not lots of emails when not needed. Would recommend Reviewed on: 30th March 2026

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