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118 118 Money: Credit Card reviews

Name: Credit Card
Rating: 4.78 (1101 reviews)

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4.84

Based on 1,101 reviews, last reviewed 12th Jun 2025

95500% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Credit card Excellent service and an excellent application very easy to use,would recommend them to my family and friends. Reviewed on: 12th June 2025

Latest lowest rating:

1

bumped the apr up to 50%, i would never have conside... bumped the apr up to 50%, i would never have considered applying for a credit card with such a ludicrous rate Reviewed on: 15th April 2025

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118 118 Money Credit Card reviews (1101)

good communication, no penalties if you exceed the c...

good communication, no penalties if you exceed the credit limit Reviewed on: 18th April 2025

Easy app, clear and simple, friendly service wonderf...

Easy app, clear and simple, friendly service wonderful new ideas for the app, constantly keep in touch to remind about direct debit or offers, was easy to apply and received cord fast, easy for credit limit Increases and can decline or lower as necessary. Reviewed on: 17th April 2025

Good and easy to use.

Good and easy to use. Good User friendly app. Reviewed on: 17th April 2025

It’s a good credit card company ,when i had a proble...

It’s a good credit card company ,when i had a problem about my card i was calling them and they explained to me how to fix my issue with my card. Reviewed on: 17th April 2025

No help given when I needed it.

I cannot log in to customer services and for months I get the door slammed in my face because they cannot help me, as I cannot pass security. The last time I rang I said how do I confirm/change my password and was told that she could not help since "I cannot pass security". Eventually the lady said she would email a department who could hopefully help... Why? I was charged for using my card abroad and I was told there would be NO charge - I need to speak to someone! Reviewed on: 17th April 2025

Can’t fault them

Excellent customer service, can’t fault them. Fast response and decision time. Reviewed on: 17th April 2025

Good service and easy to use app

Has helped when I needed and very easy to follow spend on the app assistance is there when needed by customer services all around a very good card the no charge to use abroad is amazing as well. Reviewed on: 17th April 2025

Good Credit Card

Always found the app easy to use and make payments, the information is always correct and never had any issues with my card Reviewed on: 17th April 2025

Always had a good experience although wish they woul...

Always had a good experience although wish they would increase credit limits more but would recommend 118 118 as a credit card Reviewed on: 16th April 2025

Excellent and efficient service app great all staff...

Excellent and efficient service app great all staff polite Reviewed on: 16th April 2025

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