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118 118 Money: Credit Card reviews

Name: Credit Card
Rating: 4.78 (1103 reviews)

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4.83

Based on 1,103 reviews, last reviewed 9th Oct 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Having used 118 118 can’t fault the service. Having used 118 118 can’t fault the service. Really helpful and organised. Reviewed on: 23rd September 2025

Latest lowest rating:

1

I believe this place is getting a lot of reviews. I believe this place is getting a lot of reviews. RemovedThey are a terrible company.Wouldn't recommend low credit no good Reviewed on: 9th October 2025

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118 118 Money Credit Card reviews (1103)

The king of all cards

A life saver card that has been able to stand the test of time. Considering and helpful. A family card that saves the day when all hope is lost. Good charges and friendly. Reviewed on: 18th April 2025

118118 money has helped me improve my credit score w...

118118 money has helped me improve my credit score when most would not help and give a credit card. It is easy to pay off the balance of the card each month using their app and the application was fast. Reviewed on: 18th April 2025

good communication, no penalties if you exceed the c...

good communication, no penalties if you exceed the credit limit Reviewed on: 18th April 2025

Easy app, clear and simple, friendly service wonderf...

Easy app, clear and simple, friendly service wonderful new ideas for the app, constantly keep in touch to remind about direct debit or offers, was easy to apply and received cord fast, easy for credit limit Increases and can decline or lower as necessary. Reviewed on: 17th April 2025

Good and easy to use.

Good and easy to use. Good User friendly app. Reviewed on: 17th April 2025

It’s a good credit card company ,when i had a proble...

It’s a good credit card company ,when i had a problem about my card i was calling them and they explained to me how to fix my issue with my card. Reviewed on: 17th April 2025

No help given when I needed it.

I cannot log in to customer services and for months I get the door slammed in my face because they cannot help me, as I cannot pass security. The last time I rang I said how do I confirm/change my password and was told that she could not help since "I cannot pass security". Eventually the lady said she would email a department who could hopefully help... Why? I was charged for using my card abroad and I was told there would be NO charge - I need to speak to someone! Reviewed on: 17th April 2025

Can’t fault them

Excellent customer service, can’t fault them. Fast response and decision time. Reviewed on: 17th April 2025

Good service and easy to use app

Has helped when I needed and very easy to follow spend on the app assistance is there when needed by customer services all around a very good card the no charge to use abroad is amazing as well. Reviewed on: 17th April 2025

Good Credit Card

Always found the app easy to use and make payments, the information is always correct and never had any issues with my card Reviewed on: 17th April 2025

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