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118 118 Money: Credit card reviews

4.73
Based on 5,639 reviews, last reviewed 2nd Jun 2026
402500% increase in 5 star reviews
in the past 90 days
2200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service provider Cannot fault 118118 Money credit card excellent rates Reviewed on: 2nd June 2026
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Shaz R

Latest lowest rating:

2

So bad experience with 118 customer service So bad experience with 118 . I payed money to my card account for more that a month. It never appear in my apps account t that I made such a payment .... Read more Reviewed on: 1st May 2026
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About this product

118 118 Money’s credit cards are designed to help you build and improve your credit score.

If accepted, you’ll be offered a guaranteed personalised credit limit and there are no hidden fees. You can check your eligibility for a 118 118 Money credit card with no impact on your credit score.

118 118 Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Credit card reviews (5639)

Great service good company and would recommend them

5
Great service good company and would recommend them Reviewed on: 20th April 2026

On the last 3 years tougher I fell very good...

5
On the last 3 years tougher I fell very good Reviewed on: 20th April 2026

I’ve had a good experience with the 118 118 Money cr...

5
I’ve had a good experience with the 118 118 Money credit card. It was easy to apply, and everything was clearly explained. The app makes it simple to track spending and stay on top of payments. It’s especially helpful for building or improving your credit score. Customer service has been reliable too. The interest rate is quite high, but that’s expected—so it’s best to pay it off in full each month. Overall, a solid option if you’re looking to manage or rebuild your credit. Reviewed on: 20th April 2026

Very happy, Monthly payments are fair.

5
Very happy, Monthly payments are fair. Reviewed on: 20th April 2026

Great card

5
Great limits transparent and helpful staff Reviewed on: 20th April 2026

Great product and customer service

5
Great product and customer service Reviewed on: 20th April 2026

Clear, friendly, down to earth service

5
Clear, friendly, down to earth service. No spam messages/emails. Fab service, really impressed! Reviewed on: 20th April 2026

Easy to use app - great customer service - tailoring...

5
Easy to use app - great customer service - tailoring to your specific needs. Reviewed on: 20th April 2026

Communication

4
Good experience when you can speak to someone about your account, but found it difficult to speak to someone in the evening. I work long hours at the hospital, so not always easy to try and communicate during normal hours. Would be good when on the chat outside of working hours, your message is picked up and responded to or a message portal would be ideal Reviewed on: 20th April 2026

Never have to contact customer services, as all grea...

5
Never have to contact customer services, as all great to use. Reviewed on: 20th April 2026

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