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118 118 Money: Credit card reviews

4.85
Based on 5,409 reviews, last reviewed 21st Apr 2026
381900% increase in 5 star reviews
in the past 90 days
2200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great service from start to Finnish very good customer Great service from start to Finnish very good customer Reviewed on: 21st April 2026
No's avatar
No

Latest lowest rating:

1

Worst experience ever, card frozen from 2nd day. Worst experience ever, card frozen from 2nd day. Several attempts to resolve it with customer service, 0 compliance or help. Reviewed on: 20th April 2026
A H's avatar
A H

About this product

118 118 Money’s credit cards are designed to help you build and improve your credit score.

If accepted, you’ll be offered a guaranteed personalised credit limit and there are no hidden fees. You can check your eligibility for a 118 118 Money credit card with no impact on your credit score.

118 118 Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Credit card reviews (5409)

The rates are high but helping me to build my credit...

5
The rates are high but helping me to build my credit score, apps easy to use, and quick response with customer service. Reviewed on: 16th April 2025

Staff are always happy to help.

5
Staff are always happy to help. Very professional and always very polite Reviewed on: 16th April 2025

Easy to use and great staff.

5
Easy to use and great staff. Never had any issues at all Reviewed on: 16th April 2025

Haven't dealt with customer service but find the app...

3
Haven't dealt with customer service but find the app basic with room for improvement statements do not have an estimated interest for following g statement like others do which woukd enable customers to be abke to manage there card better Reviewed on: 16th April 2025

118118 TOOK A CHANCE ON ME.

5
I was once out of my depth financially. Although my credit score at the time was rather weak. 118118 gave me a hope of a chance. Since then my financial status in reviewing my credit score has come in leaps and bounds,all due to 118118 taking a chance on me. I owe this company a huge thank you for believing in me. THANKYOU 118118. Reviewed on: 16th April 2025

Very helpful and quick.

5
Very helpful and quick. The app is great for keeping track off card or loan Reviewed on: 16th April 2025

Convenient, only negative is the high interest rate

4
Convenient, only negative is the high interest rate Reviewed on: 16th April 2025

I haven’t needed to contact Customer Service, as I h...

5
I haven’t needed to contact Customer Service, as I have not experienced any problems with 118 118. Using the card abroad is simple and without surcharges Reviewed on: 16th April 2025

Great credit card starter to build your credit score...

5
Great credit card starter to build your credit score started with a £250 limit and with in 2 and a half years its up to £2800 every time I've I had a problem they were very helpful Reviewed on: 16th April 2025

It’s been fantastic, I would recommend it to everyone

5
It’s been fantastic, I would recommend it to everyone Reviewed on: 16th April 2025

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