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118 118 Money: Credit card reviews

Name: Credit card
Rating: 4.85 (5305 reviews)

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4.85

Based on 5,305 reviews, last reviewed 21st Apr 2026

372800% increase in 5 star reviews

in the past 90 days

2200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Happy customer Applied for a 118 card, received the card very quickly and have had good service ever since Reviewed on: 21st April 2026

Latest lowest rating:

1

Worst experience ever, card frozen from 2nd day. Worst experience ever, card frozen from 2nd day. Several attempts to resolve it with customer service, 0 compliance or help. Reviewed on: 20th April 2026

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About this product

118 118 Money’s credit cards are designed to help you build and improve your credit score.

If accepted, you’ll be offered a guaranteed personalised credit limit and there are no hidden fees. You can check your eligibility for a 118 118 Money credit card with no impact on your credit score.

118 118 Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Credit card reviews (5305)

It has been excellent and every time I’ve needed sup...

It has been excellent and every time I’ve needed support it has always been on time and of good standard Reviewed on: 15th April 2025

Fantastic experience had the card as a emergency whi...

Fantastic experience had the card as a emergency while back with a big repair bill for my work van. Card was fantastic and helped me out of a tuff situation. Reviewed on: 15th April 2025

My experience with 118 118 money has been amazing.

My experience with 118 118 money has been amazing. Reviewed on: 15th April 2025

Helpful and useful card

Very handy, especially at the time of a few changes to my personal circumstances. Quick process to apply and get card. I have had my account with 118 for a few years and has been really helpful and useful to get back on track. The app is quite basic but easy to use, and to keep track of spending etc. Reviewed on: 15th April 2025

Always happy to help and friendly staff.

Always happy to help and friendly staff. options are clear. The team was there for all advice and support. Reviewed on: 15th April 2025

Easy to use app, everything explained before you sig...

Easy to use app, everything explained before you sign up. Reviewed on: 15th April 2025

Great service

I have never had any issues with 118 118 Money. On the occasions where I have required assistance it has always been done quickly and efficiently, not to forget, friendly too. Reviewed on: 15th April 2025

All is smooth and hassle free, clear and understanda...

All is smooth and hassle free, clear and understandable terms and conditions, helped me rebuild some of my credit score. Absolutely great benefit of no fees if you spending abroad on holidays! Reviewed on: 15th April 2025

Very good and easy to use app very good customer ser...

Very good and easy to use app very good customer service Reviewed on: 15th April 2025

Can not fault this company

Since getting my account I have had no issues at all. I have had silly queries of which the customer service team have only been to happy to help and not laughed at my stupidity! But they had a sense of humour at the same time! Reviewed on: 15th April 2025

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