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118 118 Money: Credit card reviews

4.73
Based on 5,642 reviews, last reviewed 15th Jun 2026
402800% increase in 5 star reviews
in the past 90 days
2200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great really easy to use n pay each month Great really easy to use n pay each month Reviewed on: 15th June 2026
Claire P's avatar
Claire P

Latest lowest rating:

2

So bad experience with 118 customer service So bad experience with 118 . I payed money to my card account for more that a month. It never appear in my apps account t that I made such a payment .... Read more Reviewed on: 1st May 2026
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About this product

118 118 Money’s credit cards are designed to help you build and improve your credit score.

If accepted, you’ll be offered a guaranteed personalised credit limit and there are no hidden fees. You can check your eligibility for a 118 118 Money credit card with no impact on your credit score.

118 118 Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Credit card reviews (5642)

Excellent service and staff very friendly

5
Excellent service and staff very friendly Reviewed on: 15th April 2025

Had no problems at all .

5
Had no problems at all .very competative rates.very good customer service.Always helpful . Reviewed on: 15th April 2025

Brilliant service easy to use and the app is user fr...

5
Brilliant service easy to use and the app is user friendly Reviewed on: 15th April 2025

They have a good apr for what you get from...

5
They have a good apr for what you get from them Reviewed on: 15th April 2025

I have to say I was very sceptical at 1st

5
I have to say I was very sceptical at 1st about 118 118 but since I have used your company for a load and a credit card I have not found a better company out there that can match the same customer experience and satisfaction I'm extremely happy and pleased Reviewed on: 15th April 2025

There are excellent and helped me alot

5
There are excellent and helped me alot Reviewed on: 15th April 2025

Customer service had resolved a dispute very quick a...

5
Customer service had resolved a dispute very quick and efficiently Reviewed on: 15th April 2025

Amazing company

5
They always been accommodating to situations and questions. Reviewed on: 15th April 2025

Great service and easy to access app.

5
Great service and easy to access app. More rewards are available as well. The phone app has got a simple payment option that links directly to my bank account, and I am able to pay whenever I can. This flexibility really takes the stress out of managing my credit, especially when unexpected expenses pop up. The interface of the app is user-friendly and straightforward, making it easy to track spending, view statements, and keep an eye on my credit limit in real time. I also appreciate the clear communication—notifications and reminders are timely and helpful, ensuring I never miss a payment. One of the standout features for me has been the transparency. There are no hidden fees or confusing terms, which is refreshing. The fixed interest rate gives me peace of mind, knowing exactly what to expect each month. Customer service has also been top-notch. Whenever I’ve had a question or needed help, the support team was quick to respond and genuinely helpful. Overall, 118 Credit Card has made it easier for me to manage my finances responsibly while building my credit. I’d definitely recommend it to anyone looking for a straightforward, fair, and well-supported credit card. Reviewed on: 15th April 2025

Excellent service through out always keeping you inf...

5
Excellent service through out always keeping you informed of any changes offers etc Reviewed on: 15th April 2025

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