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118 118 Money: Credit card reviews

Name: Credit card
Rating: 4.73 (5641 reviews)

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4.73

Based on 5,641 reviews, last reviewed 12th Jun 2026

402700% increase in 5 star reviews

in the past 90 days

2200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great customer service Really painless and friendly customer service needed to start credit building and I am very happy. Reviewed on: 12th June 2026

Latest lowest rating:

2

So bad experience with 118 customer service So bad experience with 118 . I payed money to my card account for more that a month. It never appear in my apps account t that I made such a payment .... Read more Reviewed on: 1st May 2026

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About this product

118 118 Money’s credit cards are designed to help you build and improve your credit score.

If accepted, you’ll be offered a guaranteed personalised credit limit and there are no hidden fees. You can check your eligibility for a 118 118 Money credit card with no impact on your credit score.

118 118 Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Credit card reviews (5641)

My recent dealings with customer service

Recently, I phoned customer service. The gentleman handled my query very well. The mobile signal was poor and the enquiry was a bit more complicated. However, he was very patient and resolved the issue. I was very impressed with his professionalism. Reviewed on: 15th April 2025

Fast decision and always kept updated about my account.

Fast decision and always kept updated about my account. Best credit card I've ever had and will only have this one now. Reviewed on: 15th April 2025

Superb in every way

Superb in every way, it has been nothing but a pleasant experience dealing with 118 118 Reviewed on: 15th April 2025

I originally took out a 118 credit card as i had a p...

I originally took out a 118 credit card as i had a poor credit rating, I can honestly say having the card helped get my score back on track. Reviewed on: 15th April 2025

Had no problem had when had to call got sorted strai...

Had no problem had when had to call got sorted straight away Reviewed on: 15th April 2025

Easy to use and excellent customer service

Easy to use and excellent customer service Reviewed on: 15th April 2025

No nonsense

No nonsense and great customer support Reviewed on: 15th April 2025

Amazing service and very responsive to any queries

Amazing service and very responsive to any queries Reviewed on: 15th April 2025

Great service always ready to help and discuss and t...

Great service always ready to help and discuss and talk through best options when lending Reviewed on: 15th April 2025

A Top-Tier Credit Card Provider You Can Trust

I’ve had an outstanding experience with this credit card provider from day one! Their customer service is top-notch—quick to respond, friendly, and always helpful. The app is super intuitive, making it easy to manage my spending, track payments, and stay on top of my finances. What truly sets them apart is their transparency and reliability. I’ve never had any hidden fees or confusing terms—everything is clear and fair. Plus, the rewards and cashback options are a fantastic bonus that genuinely add value. It’s no surprise they’re finalists in the 2025 British Bank Awards—they absolutely deserve the win. I couldn’t recommend them more highly! Reviewed on: 15th April 2025

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