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118 118 Money: Credit card reviews

4.73
Based on 5,639 reviews, last reviewed 2nd Jun 2026
402500% increase in 5 star reviews
in the past 90 days
2200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service provider Cannot fault 118118 Money credit card excellent rates Reviewed on: 2nd June 2026
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Shaz R

Latest lowest rating:

2

So bad experience with 118 customer service So bad experience with 118 . I payed money to my card account for more that a month. It never appear in my apps account t that I made such a payment .... Read more Reviewed on: 1st May 2026
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About this product

118 118 Money’s credit cards are designed to help you build and improve your credit score.

If accepted, you’ll be offered a guaranteed personalised credit limit and there are no hidden fees. You can check your eligibility for a 118 118 Money credit card with no impact on your credit score.

118 118 Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Credit card reviews (5639)

Very quick and understandable I applied on line and...

5
Very quick and understandable I applied on line and has an answer in a matter of 10 mins Reviewed on: 20th April 2026

Great customer service.

5
Great customer service. The app is clear and not frustrating. Reviewed on: 20th April 2026

good experience, no complaint, staff have always bee...

4
good experience, no complaint, staff have always been kind, considerate & helpful over the phone :) I had to ring on one occasions due to a missed payment as i changed bank accounts, i rang the same day and the issue was resolved and i was reassured this would not harm my credit score. Reviewed on: 20th April 2026

Awesome to have this card

5
It great to be part of 118118 highly recommend to friends and family to have fun Reviewed on: 20th April 2026

Fantastic app, easy to use, service is great, never...

5
Fantastic app, easy to use, service is great, never had an issue Reviewed on: 20th April 2026

I open my account in 10 min whit poor credit

5
I open my account in 10 min whit poor credit Reviewed on: 20th April 2026

Easy app to use.

4
Easy app to use. Quickly shows everything you need to know about the account. I got mine even though I didn’t have a good credit score just wish the integrate was a little lower Reviewed on: 20th April 2026

Its amazing and straightforward process love the qui...

5
Its amazing and straightforward process love the quick service Reviewed on: 20th April 2026

Customer services needs to be easier

5
The card has been ok except I tried to change my address a while back on the phone and couldn’t door. Thankfully I was able to do in the app recently . Couldn’t do it at the time in the app so that was frustrating Reviewed on: 20th April 2026

Great company , easy to deal with great customer ser...

5
Great company , easy to deal with great customer service. Nothing is too much trouble. Reviewed on: 20th April 2026

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