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118 118 Money: Personal loan reviews

4.89
Based on 1,815 reviews, last reviewed 21st Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026
Jon's avatar
Jon

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1815)

fab application speedy decision great company dedina...

5
fab application speedy decision great company dedinatley recommend Reviewed on: 15th April 2025

Fab company, excellent customer service

5
Fab company to deal with, speedy response and excellent customer service Reviewed on: 15th April 2025

I have found 118 very easy to deal with I prefer onl...

4
I have found 118 very easy to deal with I prefer online communication due to working hours and I've found everything I need that way. Reviewed on: 15th April 2025

Have been using 118118 Money for years.

5
Have been using 118118 Money for years. Fantastic Customer service. Money is in the bank within hours of signing contracts. Payment dates can be moved with ease to suit payday changes. Early settlement quotes are quick and easy to get. Reviewed on: 15th April 2025

A star service

5
Just very helpful and good communication Reviewed on: 15th April 2025

Simple online application.

5
Simple online application. Very quick on a decision. Kept informed well. Reviewed on: 15th April 2025

the whole process was super easy.

5
the whole process was super easy. It was quick and painless Reviewed on: 15th April 2025

Really good service no issues at all

5
Really good service no issues at all Reviewed on: 15th April 2025

Myreview

5
118 118 gave ma a loan when i needed one. Reviewed on: 15th April 2025

Happy happy

5
Its good experience compared to other providers Reviewed on: 15th April 2025

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