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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.89 (1815 reviews)

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4.89

Based on 1,815 reviews, last reviewed 21st Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1815)

Super quick process

Super quick process. Nice and easy to use. The apps user friendly. No problems would recommend Reviewed on: 15th April 2025

Good service - easy to apply and all on the...

Good service - easy to apply and all on the app Reviewed on: 15th April 2025

Really proffesional company helpful when you phone h...

Really proffesional company helpful when you phone have had a card for a while very satisfied. Reviewed on: 15th April 2025

Very pleasantly surprised

I had no idea that 118 118 were a loan provider, but have got to say the speed and efficiency from application to finalisation was very impressive. I have already recommended to family. Reviewed on: 15th April 2025

Very easy to deal with very good service ..

Very easy to deal with very good service very good experience Reviewed on: 15th April 2025

Fast and efficient payout.

Fast and efficient payout. Excellent customer service would definitely recommend to friends and family. Reviewed on: 15th April 2025

I have a loan and a credit card with 118118 and it's...

I have a loan and a credit card with 118118 and it's been perfect and good service. Reviewed on: 15th April 2025

Very fast and professional company , and no issues w...

Very fast and professional company , and no issues when dealing with me , first class service , reliability and rates to suit my budget, no complaints with this company whatsoever, and would recommend them to others Reviewed on: 15th April 2025

Very smooth and easy to use. 5 stars

Very smooth and easy to use. Money straight in the bank! Would recommend. 5 stars Reviewed on: 15th April 2025

Very quick and easy to do and money went in...

Very quick and easy to do and money went in quick Reviewed on: 15th April 2025

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