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118 118 Money: Personal loan reviews

4.90
Based on 1,809 reviews, last reviewed 1st Aug 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Honest and hard-working. 118118 Money helped me in a time of need. I am still repaying the provided loan. The company's communication is straightforward, yet meaningful, with ... Read more Reviewed on: 15th June 2025
Daniel H's avatar
Daniel H

Latest lowest rating:

1

Dreadful to deal with. Awful if you miss/delay payment you will be hounded with texts, emails & phone calls if you answer the phone all you get is a recorded message telling... Read more Reviewed on: 1st August 2025
Lynn b's avatar
Lynn b

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1809)

Highly Recommend

5
The whole process of applying was so simple & quick & the money was deposited straight away. Excellent service from start to finish & would not hesitate to use 118 118 again! Reviewed on: 15th April 2025

Great customer service.

5
Great customer service. Very quick and easy pay out Reviewed on: 15th April 2025

Easy and straight forward.

5
Easy and straight forward. A pleasure to deal with Reviewed on: 15th April 2025

Hassle free and easy access with app

5
Hassle free and easy access with app Reviewed on: 15th April 2025

Great services from this provider very quick and eas...

5
Great services from this provider very quick and easy service a very easy site to yous and a great app to track your loan too Reviewed on: 15th April 2025

Great service

5
Great rate. Good customer service. Quick checks and reminders for repayment days Reviewed on: 15th April 2025

If needed, they're great.

4
Needed, like many, help with finances and 118 were quick, easy and paid almost instantly. Nobody wants to borrow, but if you need to, I'm not aware of better solutions. Reviewed on: 15th April 2025

118 118 money helped me during the time I need finan...

5
118 118 money helped me during the time I need financial help. They have very kind and dedicated employees who will patiently assist you all through the way with your enquiries and questions. Thank you very much. Reviewed on: 15th April 2025

Great service highly recommended

5
As it says on the tin, straight forward and simple steps to follow. Really helped Reviewed on: 15th April 2025

Easy convenient and great service

5
Easy convenient and great service Reviewed on: 15th April 2025

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