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118 118 Money: Personal loan reviews

4.89
Based on 4,601 reviews, last reviewed 13th May 2026
253600% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Was helpful and fair and gave me a loan when others... Was helpful and fair and gave me a loan when others wouldn't even though my credit score is good Reviewed on: 13th May 2026
Wilko's avatar
Wilko

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4601)

Easy to deal with and super efficient.

5
Made taking out a loan very simple when others seem to make it so difficult. Lots of options on amounts available and terms. My loan was set up in, literally, minutes. Would definitely recommend. Reviewed on: 31st March 2026

Easy access and kept up to date.

5
Easy access and kept up to date. Quick and helpful service Reviewed on: 31st March 2026

Within budget

5
Easy to apply and within our income budget Reviewed on: 31st March 2026

Provided a no hassle approach when applying for loan

5
Provided a no hassle approach when applying for loan Reviewed on: 31st March 2026

Easy to use and good customer service

5
Easy to use and good customer service Reviewed on: 31st March 2026

Quick and dependable.

5
Quick and dependable. I’ve already suggested it to friends and family needing a soft loan, based on my positive experience. Reviewed on: 31st March 2026

I just working with you 3 years and then I...

5
I just working with you 3 years and then I am so happy Reviewed on: 31st March 2026

Good for a loan company

5
Better rates than I could get elsewhere, when I changed jobs I was able to change repayment date easily Reviewed on: 31st March 2026

Easy to apply and fair decision returned very quickly

5
Easy to apply and fair decision returned very quickly Reviewed on: 31st March 2026

Easy a process, and any issues I’ve been able to sor...

5
Easy a process, and any issues I’ve been able to sort them through the in app chat by speaking to an advisor. I’d recommend 118118 money to all of my friends . Reviewed on: 31st March 2026

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