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118 118 Money: Personal loan reviews

4.89
Based on 4,602 reviews, last reviewed 13th May 2026
253700% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Didn't take long at all easy from start to finish. Didn't take long at all easy from start to finish. The app is fantastic and easy to use very impressed with the service overall. Reviewed on: 13th May 2026
Christine C's avatar
Christine C

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4602)

Simple, straightforward and reliable loan service.

5
Simple, straightforward and reliable loan service. Reviewed on: 31st March 2026

Very quick and easy to apply and funds are transferr...

5
Very quick and easy to apply and funds are transferred fast. Rates are reasonable and affordable. Reviewed on: 31st March 2026

Very helpful!

5
Very helpful!! They were quick and reliable Reviewed on: 31st March 2026

Everything is smooth and easy, great phone app

5
Everything is smooth and easy, great phone app Reviewed on: 31st March 2026

I’ve never had to contact customer care because ever...

5
I’ve never had to contact customer care because everything is simple on the app Reviewed on: 31st March 2026

Quick and easy

4
Took few min to apply and the money was in my account within an hour. Reviewed on: 31st March 2026

When applying for a loan the process was very straig...

4
When applying for a loan the process was very straightforward and easy to follow. I had my decision within a matter of minutes and the monies transferred to my account within the hour of being accepted Reviewed on: 31st March 2026

Really good polite and friendly really good service

5
Really good polite and friendly really good service Reviewed on: 31st March 2026

I was being attended to efficiently with quick respo...

5
I was being attended to efficiently with quick response. My loan was approved and paid into my account the same day. Reviewed on: 31st March 2026

Good experience, good communication, helpful.

5
Good experience, good communication, helpful. Reviewed on: 31st March 2026

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