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118 118 Money: Personal loan reviews

4.88
Based on 4,552 reviews, last reviewed 24th Apr 2026
249300% increase in 5 star reviews
in the past 90 days
167% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hey i really appreciate this company for providing h... Hey i really appreciate this company for providing help in needy times, however the interest rate is way too high, I am not happy with that, I will be... Read more Reviewed on: 24th April 2026
Jamal khan's avatar
Jamal khan

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4552)

Excellent customer service and very helpful

5
Very helpful customer service and very informative and friendly Reviewed on: 30th March 2026

Excellent customer service, prompt a d easier process

5
Excellent customer service, prompt a d easier process Reviewed on: 30th March 2026

Very easy to apply.

5
Very easy to apply. And get an answer within seconds. Reviewed on: 30th March 2026

Loan come through quickly and found it easy paying o...

5
Loan come through quickly and found it easy paying off and the apr wasn’t so high Reviewed on: 30th March 2026

brilliant company.

5
brilliant company. Very helpfull Reviewed on: 30th March 2026

Very quick and very affordable easy to apply quick d...

5
Very quick and very affordable easy to apply quick decision Reviewed on: 30th March 2026

Hard to ask for a top up.

4
Hard to ask for a top up. Not easy to top up outside of tour direct debit. Reviewed on: 30th March 2026

Quick, Simple and Stress Free

5
Getting a loan with 118 118 Money was honestly really easy. The application was quick, everything was explained clearly, and there were no surprises. Their customer service team was friendly and actually helpful, which made the whole thing feel a lot less stressful. Once I was approved, the money came through fast, and managing the repayments online has been simple. Overall, a smooth and hassle‑free experience — I’d definitely recommend them. Reviewed on: 30th March 2026

118118 flash credit...

4
Good for little credit for family and holiday Reviewed on: 30th March 2026

Good but interest rates are bad they are very high...

5
Good but interest rates are bad they are very high Reviewed on: 30th March 2026

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