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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.88 (4550 reviews)

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4.88

Based on 4,550 reviews, last reviewed 24th Apr 2026

249100% increase in 5 star reviews

in the past 90 days

167% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

This is my first time with 118 188 money personal lo... This is my first time with 118 188 money personal loan, but i am really impressed with their way comunicating with me. I am regularly updated Reviewed on: 24th April 2026

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

Review 118 118 Money: Personal loan now

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118 118 Money Personal loan reviews (4550)

Loan application was good and straight forward.

Loan application was good and straight forward. Also availability of chat options helps to clarify where you need explanation. The tool is Reviewed on: 30th March 2026

Very speedy and quick decision, straight forward and...

Very speedy and quick decision, straight forward and easy to deal with, one of the best loans I have taken out Reviewed on: 30th March 2026

Good customer service, easy to navigate app and regu...

Good customer service, easy to navigate app and regular contact Reviewed on: 30th March 2026

Helpful team and easy to work with

Helpful team and easy to work with Reviewed on: 30th March 2026

Never had any issues great service

Never had any issues great service Reviewed on: 30th March 2026

Excellent Service!

Easy and quick to get an answer. Reminders for payments which is ideal. Have been offered further loads, but no hassle to accept. Reviewed on: 30th March 2026

Quick deal and better option

Quick deal and better option. Online application makes easier Reviewed on: 30th March 2026

Great service all around

Excellent service all around .During the time I needed financial help ,emotional support was there .Staff are great .The way they answered calls ,professionalism. They are always calling back ,reminders for direct debits to pay.call centres care team treated me like I am their own family .tone of voices great ,reception, great,calm and respected atmosphere .I will definitely recommend this company to my friends Reviewed on: 30th March 2026

Friendly staff and always polite

Friendly staff and always polite Reviewed on: 30th March 2026

Good service , never had an issue

Good service , never had an issue Reviewed on: 30th March 2026

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