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118 118 Money: Personal loan reviews

4.88
Based on 4,515 reviews, last reviewed 23rd Apr 2026
245800% increase in 5 star reviews
in the past 90 days
167% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

It’s was good and would recommend It’s was good and would recommend Reviewed on: 23rd April 2026
Sophie S's avatar
Sophie S

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4515)

Repayment

4
Loan repayments are good they are not too much to repay back each month. It’s affordable Reviewed on: 30th March 2026

Perfect can't complain helped me when I needed it

5
Perfect can't complain helped me when I needed it Reviewed on: 30th March 2026

Pleasant to deal with, fast and efficient

5
Pleasant to deal with, fast and efficient and hassle free. Reviewed on: 30th March 2026

Very good customer service.

5
Very good customer service. Great percentages Reviewed on: 30th March 2026

100% customer service

5
I got a loan from 118 118 and a few times ive been unable to pay on time so i rang customer services who which quided me to the best options to get me back on track 100% awsome service. Reviewed on: 30th March 2026

They were able to help when others wouldn't.

5
They were able to help when others wouldn't. The app is simple to use, your repayments are explained clearly and you know when they are being made. Reviewed on: 30th March 2026

Still waiting for my credit card

5
Still waiting for my credit card Reviewed on: 30th March 2026

The best ever !

5
Outstanding professional service, when it comes to financial help, well done to 118 118 Money! Reviewed on: 30th March 2026

I have not have much issues or reason to get in touc...

4
I have not have much issues or reason to get in touch the only issue was I ended up having a late payment because of an issue with the text payment. Reviewed on: 30th March 2026

Simple and straight forward

5
Simple, straight forward with no confusing jargon Reviewed on: 30th March 2026

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