Smart Money People Logo
Go to business site
Share this page
Link copied

118 118 Money: Personal loan reviews

View other 118 118 Money products
4.88
Based on 4,519 reviews, last reviewed 23rd Apr 2026
246200% increase in 5 star reviews
in the past 90 days
167% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have been in tough situations , and 118 has been t... I have been in tough situations , and 118 has been there for me. With excellent communication and problem solving skills, they always have helped me. ... Read more Reviewed on: 23rd April 2026
Rihards T's avatar
Rihards T

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t
Read all reviews Write a review

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

Review 118 118 Money: Personal loan now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

118 118 Money Personal loan reviews (4519)

118118 excellent

5
Just so easy and straight forward from start to finish Reviewed on: 30th March 2026
Richard Stevens's avatar
Richard Stevens

Easy borrowing

5
Very quick & friendly, easy to talk to on phone & very understanding Reviewed on: 30th March 2026
Colin N's avatar
Colin N

Easy and fast to apply, and customer service is very...

5
Easy and fast to apply, and customer service is very friendly and efficient Reviewed on: 30th March 2026
Aaron F's avatar
Aaron F

Very helpful and informative

4
Very helpful and informative about if I am able to borrow and how much. The App is easy to use and keeps me updated on what I've paid, what is left to pay and they are quick to respond if you want to repay the full amount early. Reviewed on: 30th March 2026
Steven Elliott's avatar
Steven Elliott

After applying for a loan and being approved, the mo...

5
After applying for a loan and being approved, the monthly installments have been affordable and I have had no issues - in fact it’ll be paid off by Christmas!! Reviewed on: 30th March 2026
Ella 's avatar
Ella

Does what it’s says on the tin!

5
Hassle free service, just what I was looking for at the time. Reviewed on: 30th March 2026
Rachel Johnston's avatar
Rachel Johnston

Easy process, professional service and friendly help...

5
Easy process, professional service and friendly helpful customer services Reviewed on: 30th March 2026
Roger Preece 's avatar
Roger Preece

Simple easy process to apply.

5
Easy to apply. The whole process went smoothly from start to finish Reviewed on: 30th March 2026
Susie L's avatar
Susie L

Good experience nice and straight forward

5
Good experience nice and straight forward Reviewed on: 30th March 2026
Martyn S's avatar
Martyn S

Best loan company, and interest rates are good

5
Best loan company, and interest rates are good Reviewed on: 30th March 2026
Marie N's avatar
Marie N

Review 118 118 Money: Personal loan now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill