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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.88 (3128 reviews)

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4.88

Based on 3,128 reviews, last reviewed 18th Apr 2026

118700% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

It’s been great to be with 118 118 Money. It’s been great to be with 118 118 Money. Reviewed on: 18th April 2026

Latest lowest rating:

1

Never again Bad apr these companies are there when you need money I’d never do it again nearly paid double the amount I borrowed and bad customer service too and ... Read more Reviewed on: 12th April 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (3128)

Easy to deal with.

Easy to deal with. No fussing around or any problems Reviewed on: 15th April 2025

No hassle to set up or use the app, when I had an is...

No hassle to set up or use the app, when I had an issue with my debit card (my own fault) which was quickly resolved. Recieved the loan in under half an hour. Really pleased. Reviewed on: 15th April 2025

Fast, simple to use, the app is clear and helpful.

Fast, simple to use, the app is clear and helpful. Reviewed on: 15th April 2025

Repeat Customer

I have used 118 118 Money a number of times over the years and have always found their process and customer service 2nd to none. I have always been able to select the most suitable repayment dates and have always been able to get an early repayment quote very swiftly when ready to pay the loan off early. Reviewed on: 15th April 2025

App Was easy to set up and easy to use.

Was easy to set up and easy to use.I find it good that information is sent regarding deals and support is offered when needed.I have had no issues with the app or contact when needed.I have a personal loan with 118 and pay off extra when you want and see your money paid off earlier if you want which is great. Reviewed on: 15th April 2025

Easy and quick

Got it easy and quick as we need it Reviewed on: 15th April 2025

Excellent customer service! Recommend

Very quick at receiving the loan and was brilliant in helping change repayment date a couple of times due pay changes! Reviewed on: 15th April 2025

All was perfect!

All was perfect! Easy to understand. Friendly and helpful interface. Thanks! Reviewed on: 15th April 2025

No hassle

No hassle and easy to deal with . My card increase was smoothly done with the option to decline Reviewed on: 15th April 2025

It was quick and fast.

It was quick and fast.the customer service team was able to help me with all the information I needed. Reviewed on: 15th April 2025

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