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118 118 Money: Personal loan reviews

4.88
Based on 4,595 reviews, last reviewed 3rd May 2026
253000% increase in 5 star reviews
in the past 90 days
167% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy and secure Very easy and secure ,i needed a loan and I contacted 118 money for a personal loan ,the advisor help me with all the details and in less 24hours I ha... Read more Reviewed on: 3rd May 2026
Valentin A's avatar
Valentin A

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4595)

staff very profesional and friendly

5
staff very profesional and friendly Reviewed on: 21st April 2026

Super service

5
Been a great one, thanks excellent customer services Reviewed on: 21st April 2026

Fast easy and staff is verry friendly

5
Fast easy and staff is verry friendly Reviewed on: 21st April 2026

Getting my personal loan was so straight forward and...

5
Getting my personal loan was so straight forward and easy, would recommend you guys to everyone I know that that needed financial help Reviewed on: 21st April 2026

Good customer service and support

5
Good customer service and support Reviewed on: 21st April 2026

Best lenders

5
I got a loan when no other lender wanted to help they saved me from embarrassment Reviewed on: 21st April 2026

Very good service and helpful would recommend 1181...

5
Very good service and helpful would recommend 118118 to anyone Reviewed on: 21st April 2026

They helped when no one could so I’m grateful 118 wa...

5
They helped when no one could so I’m grateful 118 was there for me Reviewed on: 21st April 2026

Treated well

5
I did not have any issues my money was in my account very quick, the only thing I would say is the payments are slightly high but it’s only short term I suppose Reviewed on: 21st April 2026

Simple, fast and approved when others wouldn’t!

5
I recently took out a loan with 118 118 Money and was really impressed by how simple and smooth the whole process was. Like many others, my credit score made it difficult to get approved elsewhere, but they were able to help me out. While the interest rates are definitely on the higher side, I’m happy to pay for the convenience and the fact that they actually gave me a chance. If you need a straightforward process and haven't had luck with mainstream lenders, I’d definitely recommend them. Reviewed on: 21st April 2026

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