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118 118 Money: Personal loan reviews

4.88
Based on 4,595 reviews, last reviewed 3rd May 2026
253000% increase in 5 star reviews
in the past 90 days
167% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy and secure Very easy and secure ,i needed a loan and I contacted 118 money for a personal loan ,the advisor help me with all the details and in less 24hours I ha... Read more Reviewed on: 3rd May 2026
Valentin A's avatar
Valentin A

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4595)

Good communication.

4
Needed a loan for a emergency and the money was in my account just in time. Reviewed on: 21st April 2026

Very helpful GGreat customer service

5
Very helpful GGreat customer service Reviewed on: 21st April 2026

Very easy from the initial enquiry and throughout th...

5
Very easy from the initial enquiry and throughout the loan time Reviewed on: 21st April 2026

All round solid experience

5
Great experience, easy to apply and manage my account via the app. Reviewed on: 21st April 2026

Extremely fast response and the money went into my a...

5
Extremely fast response and the money went into my account straight away. Thank you 118 Reviewed on: 21st April 2026

Easy to do and very helpful - I would recommend 118...

5
Easy to do and very helpful - I would recommend 118 118 Reviewed on: 21st April 2026

Fast and efficient service.

5
Fast and efficient service. No messing around, does what it says on the tin! I would definitely use it again and recommend to others. I believe this is a brand I can trust fully! Reviewed on: 21st April 2026

Good except making any changes to your profile is a...

3
Good except making any changes to your profile is a pain. Especially on the app. Reviewed on: 21st April 2026

Overall a good experience and like the online portal

5
Overall a good experience and like the online portal Reviewed on: 21st April 2026

Provided good service.

5
Provided good service. Satisfied with the service from the company. Reviewed on: 21st April 2026

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