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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.89 (1815 reviews)

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4.89

Based on 1,815 reviews, last reviewed 21st Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1815)

Great service!!

Great service super quick and helpful. Reviewed on: 22nd April 2025

The process was swift and seamless.

The process was swift and seamless. My experience was fantastic and the customer service was excellent too Reviewed on: 22nd April 2025

Very fast and efficient service, very good service

Very fast and efficient service, very good service Reviewed on: 22nd April 2025

Was easy to apply for a loan ,had no hassle , got re...

Was easy to apply for a loan ,had no hassle , got reply say yes been except, overall really pleased Reviewed on: 22nd April 2025

Five-Star Review for 118 118 Money

I recently found myself in need of a quick loan to cover some unexpected expenses, and after doing a bit of research, I came across 118 118 Money. From start to finish, the experience was incredibly smooth and straightforward. The application process was surprisingly easy and user-friendly. It only took a few minutes to fill in the online form, and I received a decision very quickly. What really stood out to me was how clearly everything was explained—there were no hidden fees or confusing terms, which gave me real peace of mind. The customer service was excellent as well. I had a couple of questions before accepting the loan, and when I contacted their support team, they were friendly, professional, and genuinely helpful. It didn’t feel like I was just another number to them—they actually took the time to make sure I understood everything. I’m more than happy with the deal I received. The interest rate was reasonable for my situation, and the repayment terms were clear and manageable. It was exactly what I needed, right when I needed it. I would absolutely recommend 118 118 Money to anyone looking for a fast, reliable, and transparent loan service. Based on my experience, they deliver exactly what they promise, and I wouldn’t hesitate to use them again in the future. Reviewed on: 22nd April 2025

118 have been wonderful smooth and easy process from...

118 have been wonderful smooth and easy process from applying and dealing with overall. They make it super efficient and friendly to work with and have helped in the best way. Thank you 118 keep up the good work! Reviewed on: 22nd April 2025

Good in customer care ,

Good in customer care , have good service to customers and staff have patience and understanding with customers, great in humanity and put smile on peoples who are needed and give people opportunities Reviewed on: 22nd April 2025

excellent company

Easy process from start too finish, funds where in bank in less than am hour. way understand and competitive rate. Reviewed on: 22nd April 2025

Fantastic help me in best time of my life

Fantastic help me in best time of my life Reviewed on: 22nd April 2025

Simple to use

Simple to use, only took a few clicks and loan was in my account. Would definitely recommend them to friends and family. Reviewed on: 22nd April 2025

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