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118 118 Money: Personal loan reviews

4.88
Based on 3,118 reviews, last reviewed 12th Apr 2026
117800% increase in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Loan account Over the past 6 years i have had 2 loans from 118 they have been easy to apply for and affordable i never miss a payment you receive payment reminder... Read more Reviewed on: 12th April 2026
Sara c's avatar
Sara c

Latest lowest rating:

1

Never again Bad apr these companies are there when you need money I’d never do it again nearly paid double the amount I borrowed and bad customer service too and ... Read more Reviewed on: 12th April 2026
Grant B's avatar
Grant B

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (3118)

It is very easy to go through steps, they explain ev...

5
It is very easy to go through steps, they explain everything very well and are also considerate of your circumstances change Reviewed on: 15th April 2025

118 Money has the best customer service and understo...

5
118 Money has the best customer service and understood my situation and unlike other lenders came up with a fair loan that would help me in my situation Reviewed on: 15th April 2025

Fantastic service helped me massively when I was in...

5
Fantastic service helped me massively when I was in debt Reviewed on: 15th April 2025

Very quick and easy.

5
Very quick and easy. Well explained. Reviewed on: 15th April 2025

Great quick service, I had money in my account in le...

5
Great quick service, I had money in my account in less then 30 min since started my application Reviewed on: 15th April 2025

My loan was quick and easy to get.

5
My loan was quick and easy to get. Reviewed on: 15th April 2025

Swift and easy application process

5
Swift and easy application process, I spoke with them following application and they were friendly and knowledgable Reviewed on: 15th April 2025

I asked for a settlement fee for my loan, I pay the...

1
I asked for a settlement fee for my loan, I pay the ammount asked for, but they said they had to pay me £10 back first which would take between 2 and 24 hours to receive that was 7 days ago and have contacted them 3 times now and got different stories each time also the app is showing i still owe £7.99 which wont go to zero until I get the £10 back, its now looking like they are going to say i have missed a payment even though ive paid the money they asked for!!!! Reviewed on: 14th April 2025

Easy quick and great service, friendly and helpful

5
Easy quick and great service, friendly and helpful Reviewed on: 20th February 2025

I applied for a loan put in the whole of my card det...

1
I applied for a loan put in the whole of my card details so they can clearly hack in to my account ! Or take money from me now and couldn’t offer me a loan but might able to in the future for a company that claims it’s good for bad credit I beg to differ ! Most likely a scam so avoid Reviewed on: 18th July 2024

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