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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.88 (4597 reviews)

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4.88

Based on 4,597 reviews, last reviewed 5th May 2026

253200% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Good experiance keepyou updated and fast response Good experiance keepyou updated and fast response Reviewed on: 5th May 2026

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4597)

Communication been none existent or very poor

Communication been none existent or very poor Reviewed on: 20th April 2026

Very easy to use

Very easy to use, quick and simple process Reviewed on: 20th April 2026

My experience has been amazing.

My experience has been amazing. Excellent customer service and attention to detail, with consistency. Reviewed on: 20th April 2026

Very helpfulful.

Very helpfulful. Quick at sending the loan. Customer service is great! Highly recommend. Reviewed on: 20th April 2026

Was a good experience and helpful

Was a good experience and helpful Reviewed on: 20th April 2026

High interest rate but good customer service and app

High interest rate but good customer service and app Reviewed on: 20th April 2026

Fast and good reliable transcation, useful

Good and fast transaction , useful and helpful Reviewed on: 20th April 2026

Clear and quick application process

Clear and quick application process Reviewed on: 20th April 2026

It was a quick and easy service in getting a loan an...

It was a quick and easy service in getting a loan and the money was there straight away.The online application process was simple to understand Reviewed on: 20th April 2026

Emergency loan

I needed a emergency loan, I applied and been accepted.To be honest the interest its quite high but if you pay in time or do partial settlement the interest paid gets better as well as loan term, so yes I will recommend and definitely use again Reviewed on: 20th April 2026

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