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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.87 (1814 reviews)

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4.89

Based on 1,814 reviews, last reviewed 12th Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

Rip off merchants!! Extortionate interest rates that were not fully disclosed. I missed a payment when I changed jobs as due to my start date I had to wait six weeks to b... Read more Reviewed on: 12th January 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1814)

Highly recommend

I used 118 after my husband had previously used them. The decision was made quickly and the money was in my account quickly! I have flexibility of what I needed. I can access up to date information easily Reviewed on: 22nd April 2025

I've had two loans very happy would happily have one...

I've had two loans very happy would happily have one again Reviewed on: 22nd April 2025

Very quick process & no hassle.

Very quick turnaround and no hassle at all. Fair rate and really intuitive app. Reviewed on: 22nd April 2025

Brilliant service, filling in forms was straight for...

Brilliant service, filling in forms was straight forward and didn't wait too long for a response , I would definitely recommend to family and friends Reviewed on: 22nd April 2025

Brilliant and easy quick and easy also

Brilliant and easy quick and easy also Reviewed on: 22nd April 2025

Excellent service

I have had 2 loans with 118 money and I can't fault them for the speed in which the loan is arranged and the money is available to use.Every month I get a reminder a week in advance of the date my repayment is due to leave the bank so I can always make sure that the money is there. The app is easy to use and keeps me updated in real time. Reviewed on: 22nd April 2025

Good good

Good very good good good good good Reviewed on: 22nd April 2025

When I had an issue, when I phoned in they sorted ev...

When I had an issue, when I phoned in they sorted everything out in minutes with no charge. Reviewed on: 22nd April 2025

Very satisfied and very good and fast

Very satisfied and very good and fast Reviewed on: 22nd April 2025

Top notch

I found it so easy from start to Finnish to get a loan I could afford Reviewed on: 22nd April 2025

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