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118 118 Money: Personal loan reviews

View other 118 118 Money products
4.89
Based on 1,814 reviews, last reviewed 12th Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Rip off merchants!! Extortionate interest rates that were not fully disclosed. I missed a payment when I changed jobs as due to my start date I had to wait six weeks to b... Read more Reviewed on: 12th January 2026
Emma's avatar
Emma
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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1814)

Easy way

5
I was happy with everything from start to finish with customer support and the easy way to use the app and the length of time it took Reviewed on: 22nd April 2025
Anthony E's avatar
Anthony E

Great customer service always on hand for advice eas...

5
Great customer service always on hand for advice easy to contact when needed nothing is to much trouble Reviewed on: 22nd April 2025
Adrian P's avatar
Adrian P

Your customer service is Great and so convenient to...

5
Your customer service is Great and so convenient to deal with you Reviewed on: 22nd April 2025
crishantha's avatar
crishantha

Very good very quick money transferred in hours

5
Very good very quick money transferred in hours Reviewed on: 22nd April 2025
James b's avatar
James b

Easy process.

5
Easy process. Received money quickly Reviewed on: 22nd April 2025
Cheryl B's avatar
Cheryl B

Very well organised loan company good customer servi...

5
Very well organised loan company good customer service always helpful would recommend 118-118 loan company too family and friends Reviewed on: 22nd April 2025
Butta S's avatar
Butta S

perfect and fast, got what i wanted fast with multip...

5
perfect and fast, got what i wanted fast with multiple options Reviewed on: 22nd April 2025
DRAGOS's avatar
DRAGOS

Very easy to apply. Give it a go...

5
Very easy to apply. Quick decision. Money in the bank within hrs.What more could you ask for.. Reviewed on: 22nd April 2025
Trudy H's avatar
Trudy H

Just a great service and so unbelievably quick.

5
Just a great service and so unbelievably quick..Excellent Reviewed on: 22nd April 2025
Freddie 's avatar
Freddie

Easy to apply and fast turnaround ,more than happy

5
Easy to apply and fast turnaround ,more than happy Reviewed on: 22nd April 2025
Leon p's avatar
Leon p

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