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118 118 Money: Personal loan reviews

4.88
Based on 4,597 reviews, last reviewed 5th May 2026
253200% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experiance keepyou updated and fast response Good experiance keepyou updated and fast response Reviewed on: 5th May 2026
Kelvin Victor Cole's avatar
Kelvin Victor Cole

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4597)

Loan review

3
It’s been fine, and an easy process, the app does not work well and is not helpful Reviewed on: 20th April 2026

Amazing customer service, really friendly people and...

5
Amazing customer service, really friendly people and happy to help if you are ever struggling to manage. Reviewed on: 20th April 2026

Great staff every inquiry i have had or problem

5
Great staff every inquiry i have had or problem it has been resolved. Thank you Reviewed on: 20th April 2026

Amazing happy to know about it

5
I am very happy with using this it is fast and a friend recommended it to me and I would 100% recommend it to everyone to by far the best experience Reviewed on: 20th April 2026

5 Star Review

5
Fast, simple, excellent service I applied for a loan with 118 118 Money and had the money in my account within 10 minutes. The whole process was straightforward, no hassle, and the communication was clear from start to finish. Really impressed with how quick and professional they are. Would definitely recommend to anyone who needs a fast, reliable service. Thank you 118 118! Reviewed on: 20th April 2026

Money quick in the time of need.

5
Money quick in the time of need. Reliable and a friendly service. No messing. Reviewed on: 20th April 2026

Getting a loan was very easy staff very helpful it w...

5
Getting a loan was very easy staff very helpful it was easy to understand and very quick Reviewed on: 20th April 2026

all good, very easy and friendly

5
all good, very easy and friendly Reviewed on: 20th April 2026

Needed some money to sort a problem at home.

5
Needed some money to sort a problem at home. Easy to apply and funds were available almost immediately. Very pleased with service. Reviewed on: 20th April 2026

My review !

3
Average. Online glitchy when trying to change address! Reviewed on: 20th April 2026

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