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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.88 (4597 reviews)

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4.88

Based on 4,597 reviews, last reviewed 5th May 2026

253200% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Good experiance keepyou updated and fast response Good experiance keepyou updated and fast response Reviewed on: 5th May 2026

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4597)

Positive experience

I have had a great experience with 118 118 I was able to get everything back on track with my loan and any time I have had to call the customer service team were very helpful. Reviewed on: 20th April 2026

Great experience

Its a good loan for people with poor credit with decent rate Reviewed on: 20th April 2026

TRANSPARENCY

Easy, experience in getting the loan, everything was transparent before making the final decision, so I was able to understand what I was getting. Reviewed on: 20th April 2026

Quality service.

I just found the whole process from the start of the application to the end, simple easy to understand, hassle free, brilliant customer service. Thank you Reviewed on: 20th April 2026

Always helpful great service highly recommended

Always helpful great service highly recommended Reviewed on: 20th April 2026

It was amazing and I will recommend strongly

It was amazing and I will recommend strongly Reviewed on: 20th April 2026

Great service very fast and fair

Great service very fast and fair Reviewed on: 20th April 2026

11/10 would recommend to everyone.

11/10 would recommend to everyone. Fair and communication is great. Reviewed on: 20th April 2026

Quick and Easy Loan Experience with 118 118 Money

Taking a personal loan is never a decision I make lightly, but my experience with 118 118 Money has genuinely exceeded expectations and deserves recognition. From the very beginning, the application process was refreshingly straightforward. The online system was clear, user-friendly, and didn’t overwhelm me with unnecessary jargon. Within a short time, I had a decision, which removed a lot of the usual stress and uncertainty that comes with borrowing. What stood out most to me was the transparency. Every detail—from repayment amounts to timelines—was clearly explained, leaving no room for confusion. I always felt fully informed and in control of my financial commitment, which is something I truly value. The repayments have been manageable and consistent, making it easy to plan my monthly budget. There have been no surprises along the way, and that reliability has given me real peace of mind. It’s clear that the service is designed with everyday people in mind, especially those who may not have perfect credit but still need fair access to financial support. Customer support has also been impressive. On the occasions I had questions, responses were prompt, helpful, and genuinely reassuring. It felt like I was dealing with real people who understood my situation, rather than just another faceless system. Overall, my experience has been positive, smooth, and dependable. 118 118 Money provided me with the support I needed at the right time, and I wouldn’t hesitate to recommend them to others who are looking for a simple and accessible lending option. A trustworthy service that delivers exactly what it promises. Reviewed on: 20th April 2026

Excellent and fast service, would definitely recomme...

Excellent and fast service, would definitely recommend to anybody.! Reviewed on: 20th April 2026

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