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118 118 Money: Personal loan reviews

4.76
Based on 4,612 reviews, last reviewed 29th Jun 2026
131% increase in 5 star reviews
in the past 90 days
75% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Quick money on the same day, not even noticed the re... Quick money on the same day, not even noticed the repayments going out each month either Reviewed on: 29th June 2026
Stacey s's avatar
Stacey s

Latest lowest rating:

1

You want to waste time applying for a loan. 118 Money gave me pre-approval for a loan and accepted my application. They even set up my debit card, but after that, they just kept saying my applic... Read more Reviewed on: 26th June 2026
sarthak p's avatar
sarthak p

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4612)

High interest rate but good customer service and app

4
High interest rate but good customer service and app Reviewed on: 20th April 2026

Fast and good reliable transcation, useful

5
Good and fast transaction , useful and helpful Reviewed on: 20th April 2026

Clear and quick application process

5
Clear and quick application process Reviewed on: 20th April 2026

It was a quick and easy service in getting a loan an...

5
It was a quick and easy service in getting a loan and the money was there straight away.The online application process was simple to understand Reviewed on: 20th April 2026

Emergency loan

5
I needed a emergency loan, I applied and been accepted.To be honest the interest its quite high but if you pay in time or do partial settlement the interest paid gets better as well as loan term, so yes I will recommend and definitely use again Reviewed on: 20th April 2026

Loan review

3
It’s been fine, and an easy process, the app does not work well and is not helpful Reviewed on: 20th April 2026

Amazing customer service, really friendly people and...

5
Amazing customer service, really friendly people and happy to help if you are ever struggling to manage. Reviewed on: 20th April 2026

Great staff every inquiry i have had or problem

5
Great staff every inquiry i have had or problem it has been resolved. Thank you Reviewed on: 20th April 2026

Amazing happy to know about it

5
I am very happy with using this it is fast and a friend recommended it to me and I would 100% recommend it to everyone to by far the best experience Reviewed on: 20th April 2026

5 Star Review

5
Fast, simple, excellent service I applied for a loan with 118 118 Money and had the money in my account within 10 minutes. The whole process was straightforward, no hassle, and the communication was clear from start to finish. Really impressed with how quick and professional they are. Would definitely recommend to anyone who needs a fast, reliable service. Thank you 118 118! Reviewed on: 20th April 2026

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