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118 118 Money: Personal loan reviews

4.88
Based on 4,597 reviews, last reviewed 5th May 2026
253200% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experiance keepyou updated and fast response Good experiance keepyou updated and fast response Reviewed on: 5th May 2026
Kelvin Victor Cole's avatar
Kelvin Victor Cole

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4597)

118 118 helped me when I really needed it.

5
118 118 helped me when I really needed it. They said yes and the rest is history. Good communication throughout and always offering help/advice.I'd recommend them to friends and family Reviewed on: 20th April 2026

Very good customer server and very understing

5
Very good customer server and very understing Reviewed on: 20th April 2026

Impressed, I definitely recommend.

5
I really needed a loan an I had no problems atall with getting what I needed from 118118.. comuincation was brilliant all so easy and hassel free . Reviewed on: 20th April 2026

Very good and efficient service and customer service...

5
Very good and efficient service and customer service on point if u need help Reviewed on: 20th April 2026

Awesome,reliable and trustworthy

5
Awesome,reliable and trustworthy Reviewed on: 20th April 2026

It was easy to complete online and easy to keep an e...

5
It was easy to complete online and easy to keep an eye once set up with my account to check on payment history etc online. Reviewed on: 20th April 2026

Good service

5
All service online good and get money fact Reviewed on: 20th April 2026

Easy to apply

5
Easy to apply fast processing and competitive markup rate Reviewed on: 20th April 2026

Support is essential

5
There has been times where I couldn’t pay the bill and I go scared. I spoke to the staff and they are so understanding and sorted out my problems asap. Reviewed on: 20th April 2026

Very quick

5
Very quick and strat forward and all online Reviewed on: 20th April 2026

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