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118 118 Money: Personal loan reviews

4.90
Based on 1,809 reviews, last reviewed 1st Aug 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Honest and hard-working. 118118 Money helped me in a time of need. I am still repaying the provided loan. The company's communication is straightforward, yet meaningful, with ... Read more Reviewed on: 15th June 2025
Daniel H's avatar
Daniel H

Latest lowest rating:

1

Dreadful to deal with. Awful if you miss/delay payment you will be hounded with texts, emails & phone calls if you answer the phone all you get is a recorded message telling... Read more Reviewed on: 1st August 2025
Lynn b's avatar
Lynn b

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1809)

Really fast online application.

5
Really fast online application.got my answer back in seconds. Reviewed on: 22nd April 2025

Good customer service

5
Great service, everything went smoothly. Reviewed on: 22nd April 2025

Customer service team are fabulous

5
Customer service team are fabulous Reviewed on: 22nd April 2025

Service was great and easy to use

5
Service was great and easy to use Reviewed on: 22nd April 2025

Very good experience l used 118118 before and was ve...

5
Very good experience l used 118118 before and was very happy and satisfied with the experience.l never had any issues my money was put into my bank without delay Reviewed on: 22nd April 2025

Excellent customer service, quick responses, great r...

5
Excellent customer service, quick responses, great rates. Reviewed on: 22nd April 2025

My experience was great on line was very easy to do...

5
My experience was great on line was very easy to do and I got the money in know minutes Reviewed on: 22nd April 2025

Good interest rate even with bad credit.

4
Good interest rate even with bad credit. Reviewed on: 22nd April 2025

Quick and easy

5
Quick and easy no hassles couldn't recommend any higher Reviewed on: 22nd April 2025

Quick and easy steps to apply for loan and money was...

5
Quick and easy steps to apply for loan and money was put into account the same day Reviewed on: 22nd April 2025

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