Write a review

Go to business site

118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.88 (4592 reviews)

View other 118 118 Money products

4.88

Based on 4,592 reviews, last reviewed 29th Apr 2026

252700% increase in 5 star reviews

in the past 90 days

167% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Customer care excellent, money in your account in... Customer care excellent, money in your account in less than 3 hrs . Reviewed on: 29th April 2026

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026

Read all reviews Write a review

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

Review 118 118 Money: Personal loan now

Help others make smarter decisions by sharing your own experience.

Write a review

118 118 Money Personal loan reviews (4592)

Good customer service staff professional but friendly

Good customer service staff professional but friendly Reviewed on: 22nd April 2025

I have a loan and a credit card with 118 and have ha...

I have a loan and a credit card with 118 and have had no issues with them I pay on time and my account is regularly reviewed where they give me the choice to increase or decrease my credit limit. Reviewed on: 22nd April 2025

Easy from start to finish.

Easy from start to finish. Great company Reviewed on: 22nd April 2025

Absolutely brilliant service

Absolutely brilliant service, had appliance pack up on me before payday, 118 came to my rescue and gave me the financial support that I needed and the money was paid out the same day so I couldn't be happier. Reviewed on: 22nd April 2025

Very fast and easy transaction.

Very fast and easy transaction. Would highly recommend. Reviewed on: 22nd April 2025

Superb loan ls providern straightforward, respo...

Loan application was easy and straightforward, response to queries very prompt. Explanation and knowledge about 118118 very clear . Customer handling quite good, am pleased to be your customer. Reviewed on: 22nd April 2025

Professional and knowledgeable.

Always has a good experience when contacting customer service,friendly , knowledgeable and professional. Reviewed on: 22nd April 2025

Very fast approval and money transfer

Very fast approval and money transfer Reviewed on: 22nd April 2025

Quick and easy process,

Quick and easy process, and funds were available immediately after checks Reviewed on: 22nd April 2025

Very good listeners

So easy to deal with and customer services very knowledgeable and helpful...always looking at providing a service that suits thier customers needs Reviewed on: 22nd April 2025

Do you have a different 118 118 Money product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Loans
from Nottingham Credit Union 5.00 from 7 reviews
Personal Loan
from Metro Bank 4.85 from 74 reviews
Personal Loan
from AA 1.49 from 46 reviews

Want to see more from 118 118 Money?

Credit card
from 118 118 Money 4.85 from 5629 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub