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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.88 (4592 reviews)

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4.88

Based on 4,592 reviews, last reviewed 29th Apr 2026

252700% increase in 5 star reviews

in the past 90 days

167% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Customer care excellent, money in your account in... Customer care excellent, money in your account in less than 3 hrs . Reviewed on: 29th April 2026

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4592)

Good experience I applied for a load and it was appr...

Good experience I applied for a load and it was approved and in my bank the same day I would really recommend Reviewed on: 22nd April 2025

Excellent customer service easy application and in a...

Excellent customer service easy application and in app easy to navigate around . Quick decisions. Reviewed on: 22nd April 2025

Excellent company

I’ve used 118 before and I was impressed with the service and found they are helpful and friendly. They keep you informed on everything they think you may need to know and any issues or concerns you have they are willing to assist you. They make sure that you are able comfortably able to make your payment then the money is in your account very quickly I would recommend them Reviewed on: 22nd April 2025

Easy apply, quick answer and very good condition

Easy apply, quick answer and very good condition Reviewed on: 22nd April 2025

Very professional customer service team

Very professional customer service team Reviewed on: 22nd April 2025

Just a very quick process, no stress and money was s...

Just a very quick process, no stress and money was sent within hours Reviewed on: 22nd April 2025

Everything was straightforward and easy to understan...

Everything was straightforward and easy to understand, the process was quick with excellent response time. Reviewed on: 22nd April 2025

Just taken a loan out, so far everything is good

Just taken a loan out, so far everything is good Reviewed on: 22nd April 2025

Very easy application process and money was in my ac...

Very easy application process and money was in my account as soon as approved Reviewed on: 22nd April 2025

I found the application very easy and the money was...

I found the application very easy and the money was in my account very fast Reviewed on: 22nd April 2025

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