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118 118 Money: Personal loan reviews

4.88
Based on 4,592 reviews, last reviewed 29th Apr 2026
252700% increase in 5 star reviews
in the past 90 days
167% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Customer care excellent, money in your account in... Customer care excellent, money in your account in less than 3 hrs . Reviewed on: 29th April 2026
Angeline T's avatar
Angeline T

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4592)

It was quick and easy.

5
It was quick and easy. And very convenient. Reviewed on: 22nd April 2025

Excellent Service

5
Excellent service, from start to finish, very easy to apply, very swift, thank you. Reviewed on: 22nd April 2025

The experience is great about the 118117

5
The experience is great about the 118117 Reviewed on: 22nd April 2025

Good company great service would recommend

5
Good company great service would recommend , the employees very helpful Reviewed on: 22nd April 2025

Easy and customer friendly.

5
Easy and customer friendly. App is easy to access and the staff gives enough attention to customers to better understand their needs Reviewed on: 22nd April 2025

Easy loan application and funds transferred same day.

5
Easy loan application and funds transferred same day. Usable app to manage loan. Reviewed on: 22nd April 2025

Very easy to apply and very straight forward, was ve...

4
Very easy to apply and very straight forward, was very happy with the process Reviewed on: 22nd April 2025

The company is wonderful.

5
The company is wonderful. I enjoyed the time I had with them Reviewed on: 22nd April 2025

Good service

5
Good customer service well informed loan Reviewed on: 22nd April 2025

Easy by Process

5
From application, approval and use the process was so smooth and friendly I was so impressed, I recommend 118 118 to my my friends and family. Reviewed on: 22nd April 2025

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