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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.76 (4612 reviews)

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4.76

Based on 4,612 reviews, last reviewed 29th Jun 2026

131% increase in 5 star reviews

in the past 90 days

75% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Quick money on the same day, not even noticed the re... Quick money on the same day, not even noticed the repayments going out each month either Reviewed on: 29th June 2026

Latest lowest rating:

1

You want to waste time applying for a loan. 118 Money gave me pre-approval for a loan and accepted my application. They even set up my debit card, but after that, they just kept saying my applic... Read more Reviewed on: 26th June 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

Review 118 118 Money: Personal loan now

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118 118 Money Personal loan reviews (4612)

Good customer service staff professional but friendly

Good customer service staff professional but friendly Reviewed on: 22nd April 2025

I have a loan and a credit card with 118 and have ha...

I have a loan and a credit card with 118 and have had no issues with them I pay on time and my account is regularly reviewed where they give me the choice to increase or decrease my credit limit. Reviewed on: 22nd April 2025

Easy from start to finish.

Easy from start to finish. Great company Reviewed on: 22nd April 2025

Absolutely brilliant service

Absolutely brilliant service, had appliance pack up on me before payday, 118 came to my rescue and gave me the financial support that I needed and the money was paid out the same day so I couldn't be happier. Reviewed on: 22nd April 2025

Very fast and easy transaction.

Very fast and easy transaction. Would highly recommend. Reviewed on: 22nd April 2025

Superb loan ls providern straightforward, respo...

Loan application was easy and straightforward, response to queries very prompt. Explanation and knowledge about 118118 very clear . Customer handling quite good, am pleased to be your customer. Reviewed on: 22nd April 2025

Professional and knowledgeable.

Always has a good experience when contacting customer service,friendly , knowledgeable and professional. Reviewed on: 22nd April 2025

Very fast approval and money transfer

Very fast approval and money transfer Reviewed on: 22nd April 2025

Quick and easy process,

Quick and easy process, and funds were available immediately after checks Reviewed on: 22nd April 2025

Very good listeners

So easy to deal with and customer services very knowledgeable and helpful...always looking at providing a service that suits thier customers needs Reviewed on: 22nd April 2025

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