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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.88 (4592 reviews)

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4.88

Based on 4,592 reviews, last reviewed 29th Apr 2026

252700% increase in 5 star reviews

in the past 90 days

167% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Customer care excellent, money in your account in... Customer care excellent, money in your account in less than 3 hrs . Reviewed on: 29th April 2026

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4592)

Easy no fuss and quick experience .

Easy no fuss and quick experience . Easy to manage and keep up to date with payment schedule Reviewed on: 22nd April 2025

I have had the best experience with 118118 the staff...

I have had the best experience with 118118 the staff I have spoke to in the past have been very helpful Reviewed on: 22nd April 2025

Good service, never had any problems at all.

Good service, never had any problems at all. Reviewed on: 22nd April 2025

Very good

Very good and fast service i recommend Reviewed on: 22nd April 2025

good really useful

Everything is good and useful and easy to use Reviewed on: 22nd April 2025

Just a great company

Just a great company really helpful Reviewed on: 22nd April 2025

It was very easy to apply for my loan, the interest...

It was very easy to apply for my loan, the interest rate is good and they explained everything in contract terms Reviewed on: 22nd April 2025

Absolutely spot on.

Absolutely spot on. Needed the money and after I applied wich was very easy and understandable, the money went into my account within minutes Reviewed on: 22nd April 2025

Had an excellent experience so far got what help i n...

Had an excellent experience so far got what help i needed and tha ks to this i am in a much better place Reviewed on: 22nd April 2025

Absolutely fair company

They help me when no one else want, fair credit limit and all around this. Now I’m on right track, out of my problems but still with 118 and don’t want to change. Fee, % ect it’s not all - other company are (now) cheaper but I like to stay loyal to somo who help me. 100000% recommend Reviewed on: 22nd April 2025

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