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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.88 (1809 reviews)

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4.90

Based on 1,809 reviews, last reviewed 1st Aug 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Honest and hard-working. 118118 Money helped me in a time of need. I am still repaying the provided loan. The company's communication is straightforward, yet meaningful, with ... Read more Reviewed on: 15th June 2025

Latest lowest rating:

1

Dreadful to deal with. Awful if you miss/delay payment you will be hounded with texts, emails & phone calls if you answer the phone all you get is a recorded message telling... Read more Reviewed on: 1st August 2025

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1809)

Great service

Great. Easy process. Simple to follow instructions Reviewed on: 22nd April 2025

amazing serviace up to date information on the pro...

Quick easy service up to date information on the process of you applying definitely would recommend to friends and family Reviewed on: 22nd April 2025

Very helpful at a time I really needed extra help wa...

Very helpful at a time I really needed extra help was very simple process and the the loan was in my account within a hour Reviewed on: 22nd April 2025

Easy to apply

So easy to apply for and very straight forward and very good Reviewed on: 22nd April 2025

Great customer service

Been great when i lost my job after breaking my ankle, paused account for a little while i get back up on my feet Reviewed on: 22nd April 2025

Easy application and good service overall.

Easy application and good service overall. Reviewed on: 22nd April 2025

smooth experience.

smooth experience. Fast delivery. Reviewed on: 22nd April 2025

Was quick and easy and very efficient

Was quick and easy and very efficient Reviewed on: 22nd April 2025

The whole team and process is amazing and would reco...

The whole team and process is amazing and would recommend anyone to them. Reviewed on: 22nd April 2025

Easy to apply for a loan.

Easy to apply for a loan. I'm kept informed of repayment dates Reviewed on: 22nd April 2025

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