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118 118 Money: Personal Loan reviews

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4.91
Based on 1,804 reviews, last reviewed 11th May 2025
162700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fast resolution twice via online chat I’ve only needed to contact twice regarding address change. Perfect and fast service via online chat Reviewed on: 11th May 2025
Steve B's avatar
Steve B

Latest lowest rating:

2

Complain Hi .Every time I have a problem some bot contacts me! I filed a complaint that contrary to the credit agreement you charged the first installment on A... Read more Reviewed on: 16th April 2025
Rafal K's avatar
Rafal K
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About this product

Are you trying to determine whether 118 118 Money Personal Loans offer good value for money? At Smart Money People, we collect reviews of 118 118 Money Personal Loan in order to help you make an informed decision. If you're an existing 118 118 Money customer, please share your experience and let others know what you thought of their Personal Loan.

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118 118 Money Personal Loan reviews (1804)

Superb company

5
Totally awesome institution great card great loans to suit and a plus customer service Reviewed on: 22nd April 2025
Sharon 's avatar
Sharon

Very easy to transact with.

5
Very easy to transact with. I applied and got results on the same day. I was always up to date with payments and upcoming bills. The app is also informative. Reviewed on: 22nd April 2025
Frances's avatar
Frances

It was very quick and easy.

5
It was very quick and easy. Very helpful st the time and straightforward Reviewed on: 22nd April 2025
Alina B's avatar
Alina B

Excellent customer service .

5
Excellent customer service . Prompt decision fair prices . Reviewed on: 22nd April 2025
Claire A's avatar
Claire A

A helping hand

5
Easy, smooth and quick transaction. Reviewed on: 22nd April 2025
Geraldine's avatar
Geraldine

Great company.

5
Simple process. Great service. Highly recommend. Reviewed on: 22nd April 2025
Kris B 's avatar
Kris B

Does the trick when in need...

4
It came at a time when I needed it and I couldnt be more thankful but I can't wait for it to be over. Customer service needs a serious upgrade but they're no worse than bigger companies or the Doctors, council where nobody answers the phone or they take days to respond to emails Reviewed on: 22nd April 2025
John V's avatar
John V

Easy application proces, and quick decision helped m...

5
Easy application proces, and quick decision helped my take a loan out when I needed it most. Reviewed on: 22nd April 2025
Ian V's avatar
Ian V

Very quick and efficient ..

5
Very quick and efficient I would recommend 118 118 Money a 1000 times more and I’m very happy with the results Reviewed on: 22nd April 2025
Albertina 's avatar
Albertina

ACE experience

5
Fantastic amazing very effficuent helpful Reviewed on: 22nd April 2025
Annemarie W's avatar
Annemarie W

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