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118 118 Money: Personal loan reviews

4.90
Based on 1,809 reviews, last reviewed 1st Aug 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Honest and hard-working. 118118 Money helped me in a time of need. I am still repaying the provided loan. The company's communication is straightforward, yet meaningful, with ... Read more Reviewed on: 15th June 2025
Daniel H's avatar
Daniel H

Latest lowest rating:

1

Dreadful to deal with. Awful if you miss/delay payment you will be hounded with texts, emails & phone calls if you answer the phone all you get is a recorded message telling... Read more Reviewed on: 1st August 2025
Lynn b's avatar
Lynn b

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1809)

Quick and easy

5
So far , so good. One of the options available when not many could help so happy with the service I received really. Reviewed on: 22nd April 2025

Fast and easy

5
The application was easy a quick, I had the money in my account within the same day. Reviewed on: 22nd April 2025

Great service

4
I've found they very helpful and aways happy to help. With any enquiry Reviewed on: 22nd April 2025

Easy to apply and quick pay out.

5
Easy to apply and quick pay out, app also easy to use. Reviewed on: 22nd April 2025

Is the best service I’m so happy

5
Is the best service I’m so happy Reviewed on: 22nd April 2025

Superb company

5
Totally awesome institution great card great loans to suit and a plus customer service Reviewed on: 22nd April 2025

Very easy to transact with.

5
Very easy to transact with. I applied and got results on the same day. I was always up to date with payments and upcoming bills. The app is also informative. Reviewed on: 22nd April 2025

It was very quick and easy.

5
It was very quick and easy. Very helpful st the time and straightforward Reviewed on: 22nd April 2025

Excellent customer service .

5
Excellent customer service . Prompt decision fair prices . Reviewed on: 22nd April 2025

A helping hand

5
Easy, smooth and quick transaction. Reviewed on: 22nd April 2025

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