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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.87 (1813 reviews)

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4.90

Based on 1,813 reviews, last reviewed 4th Nov 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

118 118 Money are an IRRESPONSIBLE LENDER 118 118 Money are an IRRESPONSIBLE LENDER stitching me up with a loan I could not afford, then selling my debt, cos I couldnt afford the repayments! Reviewed on: 4th November 2025

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1813)

Very easy to transact with.

Very easy to transact with. I applied and got results on the same day. I was always up to date with payments and upcoming bills. The app is also informative. Reviewed on: 22nd April 2025

It was very quick and easy.

It was very quick and easy. Very helpful st the time and straightforward Reviewed on: 22nd April 2025

Excellent customer service .

Excellent customer service . Prompt decision fair prices . Reviewed on: 22nd April 2025

A helping hand

Easy, smooth and quick transaction. Reviewed on: 22nd April 2025

Great company.

Simple process. Great service. Highly recommend. Reviewed on: 22nd April 2025

Does the trick when in need...

It came at a time when I needed it and I couldnt be more thankful but I can't wait for it to be over. Customer service needs a serious upgrade but they're no worse than bigger companies or the Doctors, council where nobody answers the phone or they take days to respond to emails Reviewed on: 22nd April 2025

Easy application proces, and quick decision helped m...

Easy application proces, and quick decision helped my take a loan out when I needed it most. Reviewed on: 22nd April 2025

Very quick and efficient ..

Very quick and efficient I would recommend 118 118 Money a 1000 times more and I’m very happy with the results Reviewed on: 22nd April 2025

ACE experience

Fantastic amazing very effficuent helpful Reviewed on: 22nd April 2025

Best option.

I needed a loan to help with Vet bills so I hunted around. 118 118 was the best option for me. Reviewed on: 22nd April 2025

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