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118 118 Money: Personal loan reviews

4.90
Based on 1,809 reviews, last reviewed 1st Aug 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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6%
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1%
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0%
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1%

Latest highest rating:

5

Honest and hard-working. 118118 Money helped me in a time of need. I am still repaying the provided loan. The company's communication is straightforward, yet meaningful, with ... Read more Reviewed on: 15th June 2025
Daniel H's avatar
Daniel H

Latest lowest rating:

1

Dreadful to deal with. Awful if you miss/delay payment you will be hounded with texts, emails & phone calls if you answer the phone all you get is a recorded message telling... Read more Reviewed on: 1st August 2025
Lynn b's avatar
Lynn b

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1809)

Great company.

5
Simple process. Great service. Highly recommend. Reviewed on: 22nd April 2025

Does the trick when in need...

4
It came at a time when I needed it and I couldnt be more thankful but I can't wait for it to be over. Customer service needs a serious upgrade but they're no worse than bigger companies or the Doctors, council where nobody answers the phone or they take days to respond to emails Reviewed on: 22nd April 2025

Easy application proces, and quick decision helped m...

5
Easy application proces, and quick decision helped my take a loan out when I needed it most. Reviewed on: 22nd April 2025

Very quick and efficient ..

5
Very quick and efficient I would recommend 118 118 Money a 1000 times more and I’m very happy with the results Reviewed on: 22nd April 2025

ACE experience

5
Fantastic amazing very effficuent helpful Reviewed on: 22nd April 2025

Best option.

5
I needed a loan to help with Vet bills so I hunted around. 118 118 was the best option for me. Reviewed on: 22nd April 2025

Highly recommended

5
Very easy application, money transferred very quick. Would highly recommend. Reviewed on: 22nd April 2025

I haven't had any really to say it's all been...

5
I haven't had any really to say it's all been good Reviewed on: 22nd April 2025

Absolutely over the moon with 118 they have given me...

5
Absolutely over the moon with 118 they have given me a new start in life thankyou so much 118 Reviewed on: 22nd April 2025

Great Experience

5
Had a a very good experience. Felt very easy and comfortable throughout and never felt worried Reviewed on: 22nd April 2025

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