Smart Money People Logo

118 118 Money: Personal loan reviews

4.88
Based on 4,597 reviews, last reviewed 5th May 2026
253200% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experiance keepyou updated and fast response Good experiance keepyou updated and fast response Reviewed on: 5th May 2026
Kelvin Victor Cole's avatar
Kelvin Victor Cole

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

Review 118 118 Money: Personal loan now

Help others make smarter decisions by sharing your own experience. Write a review

118 118 Money Personal loan reviews (4597)

Great value for money very friendly

5
Great value for money very friendly Reviewed on: 20th April 2026

Very helpful the moment that i need it

5
Very helpful the moment that i need it Reviewed on: 20th April 2026

Quick and clear when applying for the loab

5
Quick and clear when applying for the loab Reviewed on: 20th April 2026

Customer service is very helpful

5
Customer service is very helpful Reviewed on: 20th April 2026

Great service fast funds and easy to pay

5
Great service fast funds and easy to pay Reviewed on: 20th April 2026

I got into difficulties

5
When I got into difficulties recently I spoke with 118118 and the person I spoke to was exceptionally understanding and helpful and they helped me get back on track. Many thanks! Reviewed on: 20th April 2026

Easy to contact, quote was accurate and fair, Easy t...

5
Easy to contact, quote was accurate and fair, Easy to track in app. Company seems fair and appropriate, Reviewed on: 20th April 2026

Never had any issue with 118 118, I would recommend...

5
Never had any issue with 118 118, I would recommend Reviewed on: 20th April 2026

Site easy to navigate.

5
Site easy to navigate. Clear details throughout the process. Money is paid the same day and the payment plan is clear. Overall a good company to use. I would advise anyone who requires a loan to give this company a try. Reviewed on: 20th April 2026

Really quick and easy to use .

5
Really quick and easy to use . Great communications. Reviewed on: 20th April 2026

Review 118 118 Money: Personal loan now

Help others make smarter decisions by sharing your own experience. Write a review