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118 118 Money: Personal loan reviews

4.88
Based on 4,597 reviews, last reviewed 5th May 2026
253200% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experiance keepyou updated and fast response Good experiance keepyou updated and fast response Reviewed on: 5th May 2026
Kelvin Victor Cole's avatar
Kelvin Victor Cole

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4597)

Excellent experience

5
Fast response money received in a few minutes. Reviewed on: 20th April 2026

Just very happy with the service provided

5
Just very happy with the service provided Reviewed on: 20th April 2026

Quick & efficient no hassle no waiting or having to...

5
Quick & efficient no hassle no waiting or having to have conversations all done very smoothly Reviewed on: 20th April 2026

It’s good to do with you this activity

3
It’s good to do with you this activity Reviewed on: 20th April 2026

The ease and prompt of getting fund

5
One major thing I enjoyed was the ease of making application. The application was really straightforward. No stress. The second point is the fast response. I got decision and fund so quick that it surprised me. It was a good experience Reviewed on: 20th April 2026

Whole process was swift and easy.

5
Whole process was swift and easy. Customer service team were also really friendly and clearly explained what I needed them to. Reviewed on: 20th April 2026

Very good and helpfully whem you need them

5
Very good and helpfully whem you need them Reviewed on: 20th April 2026

best professional service.

5
best professional service. provided the best experience for me, very supportive and respectful customer service Reviewed on: 20th April 2026

118 118 Money is just exceptionally outstanding, whe...

5
118 118 Money is just exceptionally outstanding, when it comes to safely recommending products and services. Upon receiving my loan, I cannot fault the seamless process and if I’ve ever had to contact customer service nothing is ever an issue and you never feel judged they are just so helpful and friendly. I’d absolutely recommend them to anyone. Reviewed on: 20th April 2026

Quick and simple to apply.

5
Quick and simple to apply. Fast and easy Reviewed on: 20th April 2026

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