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118 118 Money: Personal loan reviews

4.88
Based on 4,585 reviews, last reviewed 27th Apr 2026
252000% increase in 5 star reviews
in the past 90 days
167% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I was very happy with the service I received from 11... I was very happy with the service I received from 118 118 money everything was easy and informative and hassle free all done very quickly and efficien... Read more Reviewed on: 27th April 2026
Bev A's avatar
Bev A

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4585)

My experience NMC

5
Fast easy and was everything that it said in the advertisement so I can’t say anything negative regarding my experience with 118118 Reviewed on: 16th April 2025

A regular satisfied customer

5
I have had a number of loans that were dealt with quickly and efficiently with care and understanding. Reviewed on: 16th April 2025

Easy application process, easy to understand and fun...

5
Easy application process, easy to understand and funds were deposited quickly after completion. Reviewed on: 16th April 2025

Very good loan app perfect in hard time

5
Very good loan app easy to apply Reviewed on: 16th April 2025

Excellent service

5
Excellent service, very quick and easy to use Reviewed on: 16th April 2025

I was greeted with very good customer service.

4
I was greeted with very good customer service. The whole process was easy to follow and had an happy ending Reviewed on: 16th April 2025

Excellent very good experience highly recommend

5
Excellent very good experience highly recommended Reviewed on: 16th April 2025

Had an easy experience with getting my personal loan...

5
Had an easy experience with getting my personal loan from 118 Reviewed on: 16th April 2025

Always had a great professional service from 118 .

5
Always had a great professional service from 118 . Reviewed on: 16th April 2025

Very easy access for everyone who either got surpris...

5
Very easy access for everyone who either got surprised with extra expenses or just being in need. Customer service is absolutely excellent. Reviewed on: 16th April 2025

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