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118 118 Money: Personal loan reviews

4.76
Based on 4,610 reviews, last reviewed 21st Jun 2026
254500% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good lender, helped solve my problem Good lender, helped solve my problem Reviewed on: 21st June 2026
Laura andea's avatar
Laura andea

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

Review 118 118 Money: Personal loan now

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118 118 Money Personal loan reviews (4610)

Was excellent quick and easy and great customer serv...

5
Was excellent quick and easy and great customer service Reviewed on: 16th April 2025

Quick fast payout brilliant and so easy

5
Quick fast payout brilliant and so easy Reviewed on: 16th April 2025

I done on the website qick and easy

5
I done on the website qick and easy Reviewed on: 16th April 2025

Easy to apply.

5
Easy to apply. Costs ar clear for the start Reviewed on: 16th April 2025

It's was easy nd straight forward

5
It's was easy nd straight forward Reviewed on: 16th April 2025

VERY QUICK AND VERY EASY A GOOD LENDER

5
VERY QUICK AND VERY EASY A GOOD LENDER Reviewed on: 16th April 2025

Great ppl

5
Great app! Very easy to manage loans. Reviewed on: 16th April 2025

Complain

2
Hi .Every time I have a problem some bot contacts me! I filed a complaint that contrary to the credit agreement you charged the first installment on April 1st and not May 1st! I was ignored!!! Reviewed on: 16th April 2025

118 looks after me

5
118 looks after me in a way no other loan company has. They ensure I can afford repayments, they are constantly checking affordability for further loans. The repayments are within my budget and customer service are always so helpful and polite. Without 118 I wouldn’t be where I am today. Thankyou 118 you are too in my eyes ! Reviewed on: 16th April 2025

I firstly started with a credit card, then after 6-7...

5
I firstly started with a credit card, then after 6-7 months got a loan, very easy to use the app and very easy to apply, you also get warnings when your near to your balance to make a payment to make sure you don't you over which is very useful. Reviewed on: 16th April 2025

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