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118 118 Money: Personal loan reviews

4.88
Based on 4,580 reviews, last reviewed 27th Apr 2026
251500% increase in 5 star reviews
in the past 90 days
167% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Straight forward simple application and support thro... Straight forward simple application and support throughout the process Reviewed on: 27th April 2026
Baird's avatar
Baird

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4580)

Easy to apply

5
Easy to apply, money in seconds…and the rate are low… Reviewed on: 15th April 2025

Extremely easy process and a very fast response time...

5
Extremely easy process and a very fast response time with approval. Probably the most simple/best experience I have had with a loan company, or any company for that matter. Reviewed on: 15th April 2025

Fast, straightforward and efficient application system

5
Fast, straightforward and efficient application system Reviewed on: 15th April 2025

I found everything was in place very good service a...

5
I found everything was in place very good service also quick reply on emails Reviewed on: 15th April 2025

Great service

4
Easy to understand the service provided. Would recommend to others for sure. Reviewed on: 15th April 2025

Excellent customer service

5
Excellent customer service when needed. Reviewed on: 15th April 2025

I have found 118 very straight forward and easy to d...

5
I have found 118 very straight forward and easy to deal with I'm very happy with the service they have provided and look forward to remaining a 118 customer in the future Reviewed on: 15th April 2025

Super reliable

5
Really easy to contact really friendly staff also very understanding making them a all-around great option would recommend and chose 118 every time I need a loan Reviewed on: 15th April 2025

Brilliant and quick service.

5
Brilliant and quick service. Very streamline Reviewed on: 15th April 2025

Easy through the application

5
Easy through the application, new customer so not much to say. Reviewed on: 15th April 2025

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