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118 118 Money: Personal loan reviews

4.88
Based on 4,578 reviews, last reviewed 27th Apr 2026
251300% increase in 5 star reviews
in the past 90 days
167% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

No problem about the agre.ement No pnroblem about the agreement and customer care are good Reviewed on: 27th April 2026
Joseph O's avatar
Joseph O

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4578)

Loan was approved very quickly good customer service...

5
Loan was approved very quickly good customer service all round 118 118 loan are the best would highly recommend Reviewed on: 15th April 2025

Flexible and Practical

5
Flexible and practical all in one. Reviewed on: 15th April 2025

Easiest loan ever

5
I needed a quick loan to purchase a car after mine had broken down and it wasn’t worth fixing. I applied online and was approved and had the money in my bank within the hour! A very sufficient service and would highly recommend! Reviewed on: 15th April 2025

It is straight forward easy to use and quick with re...

5
It is straight forward easy to use and quick with responses. I've never had any problems and this is my second loan with them. Reviewed on: 15th April 2025

Excellent customer service very happy

5
Excellent customer service very happy Reviewed on: 15th April 2025

Fantastic service

5
Absolutely terrific service from 118 118 money , I couldn’t be happier with my experience with this company . Reviewed on: 15th April 2025

Excellent service, quick transfer.

5
Excellent service, quick transfer. Reviewed on: 15th April 2025

Really quick and helpful, can't recommend them enough.

5
Really quick and helpful, can't recommend them enough. Quick payout and the app is fantastic and easy to use. Reviewed on: 15th April 2025

118 118 is ever reliable and depenpable and supportive

5
118 118 is ever reliable and depenpable and supportive Reviewed on: 15th April 2025

it was easy to do and i was helped step...

5
it was easy to do and i was helped step by step online Reviewed on: 15th April 2025

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