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118 118 Money: Personal loan reviews

4.88
Based on 4,578 reviews, last reviewed 27th Apr 2026
251300% increase in 5 star reviews
in the past 90 days
167% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

No problem about the agre.ement No pnroblem about the agreement and customer care are good Reviewed on: 27th April 2026
Joseph O's avatar
Joseph O

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4578)

Excellent service, money just came into my account d...

5
Excellent service, money just came into my account directly without any issues Reviewed on: 15th April 2025

Process was swift.

4
Process was swift. the interest rate however is very high and although I have introduced my friends they all turn it down Reviewed on: 15th April 2025

Customer service was really good, very polite and fr...

5
Customer service was really good, very polite and friendly,got sent regular updates before loan went into my account. Reviewed on: 15th April 2025

Quick service and competitive rates

5
Quick service and competitive rates Reviewed on: 15th April 2025

Great provider for poor credit.

4
Great provider for poor credit. Interest extremely high Reviewed on: 15th April 2025

Quick paying the funds

5
Very quick Qand reliable when applying for loan Reviewed on: 15th April 2025

Amazing service

5
Fast, everything clear, without hidden fees. Reviewed on: 15th April 2025

Great customer support from the get go

5
Great service from the start, never a problem always willing to help with an enquiries I have. Reviewed on: 15th April 2025

Got me out of a dark place and helped me sort my lif...

5
Got me out of a dark place and helped me sort my life out Reviewed on: 15th April 2025

The customer service was excelent they work very qui...

5
The customer service was excelent they work very quick with the money. Reviewed on: 15th April 2025

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