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118 118 Money: Personal loan reviews

4.88
Based on 4,574 reviews, last reviewed 26th Apr 2026
251000% increase in 5 star reviews
in the past 90 days
167% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

118 118 were there when I needed them out of all loa... 118 118 were there when I needed them out of all loan sites they helped me in struggling times and still help can’t fault customer service there very ... Read more Reviewed on: 26th April 2026
David c's avatar
David c

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4574)

Very good company I’m very happy

5
Very good company I’m very happy Reviewed on: 15th April 2025

Very quick and easy to apply money landed in my acco...

5
Very quick and easy to apply money landed in my account within 30 minutes Reviewed on: 15th April 2025

THE TOP UK LOANS FIRM BAR NONE.

5
I have had two loans off the company in recent times and they are always delightful well trained people i speak with from management to telemarketing staff down. I work in marketing and i know the standards required. Civility costs nothing but they are megapolite and concerned for my wellbeing. Awesome! These guys excel at all times. And this is all in addition to the generosity of the loans which are always outstanding value for the humble fees charged. You would be a fool to shop elsewhere. Go to the professionals. Thank you all, gang! Reviewed on: 15th April 2025

Very easy process, quick answer on decision.

5
Very easy process, quick answer on decision. Reviewed on: 15th April 2025

Very efficient & app is helpful!

5
Very efficient and the app is very good for keeping track of everything Reviewed on: 15th April 2025

Easy and hassle free professional service

5
Easy and hassle free professional service Reviewed on: 15th April 2025

Great and fast service will use 100% again

5
Great and fast service will use 100% again Reviewed on: 15th April 2025

Very easy to use, great communication

5
Very easy to use, great communication Reviewed on: 15th April 2025

Top score

5
Really good easy app has really helped get credit score on the right track Reviewed on: 15th April 2025

fab application speedy decision great company dedina...

5
fab application speedy decision great company dedinatley recommend Reviewed on: 15th April 2025

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