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118 118 Money: Personal loan reviews

4.76
Based on 4,612 reviews, last reviewed 29th Jun 2026
131% increase in 5 star reviews
in the past 90 days
75% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Quick money on the same day, not even noticed the re... Quick money on the same day, not even noticed the repayments going out each month either Reviewed on: 29th June 2026
Stacey s's avatar
Stacey s

Latest lowest rating:

1

You want to waste time applying for a loan. 118 Money gave me pre-approval for a loan and accepted my application. They even set up my debit card, but after that, they just kept saying my applic... Read more Reviewed on: 26th June 2026
sarthak p's avatar
sarthak p

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4612)

Ok for an emergency

3
Fast an easy, costs were all clear, however during application it said i could make extra payments to lower term/ total cost, after the loan this feature is not available... i would not of used 118 had i.known this as the apr is very high. I would not reccomend as i feel slightly misled Reviewed on: 15th April 2025

Amazing people

5
I found it really easy to apply for a loan and the communication was excellent and the value for the loan was great would definatly recomend to family and friends in need of a loan Reviewed on: 15th April 2025

Good customer service.

5
Good customer service. Great st helping with my worries Reviewed on: 15th April 2025

Quick and easy.

5
Quick and easy. Hassle free, money in my account in a couple of hours Reviewed on: 15th April 2025

Easy to deal with.

5
Easy to deal with. No fussing around or any problems Reviewed on: 15th April 2025

No hassle to set up or use the app, when I had an is...

5
No hassle to set up or use the app, when I had an issue with my debit card (my own fault) which was quickly resolved. Recieved the loan in under half an hour. Really pleased. Reviewed on: 15th April 2025

Fast, simple to use, the app is clear and helpful.

4
Fast, simple to use, the app is clear and helpful. Reviewed on: 15th April 2025

Repeat Customer

5
I have used 118 118 Money a number of times over the years and have always found their process and customer service 2nd to none. I have always been able to select the most suitable repayment dates and have always been able to get an early repayment quote very swiftly when ready to pay the loan off early. Reviewed on: 15th April 2025

App Was easy to set up and easy to use.

5
Was easy to set up and easy to use.I find it good that information is sent regarding deals and support is offered when needed.I have had no issues with the app or contact when needed.I have a personal loan with 118 and pay off extra when you want and see your money paid off earlier if you want which is great. Reviewed on: 15th April 2025

Easy and quick

5
Got it easy and quick as we need it Reviewed on: 15th April 2025

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