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118 118 Money: Personal loan reviews

View other 118 118 Money products
4.76
Based on 4,610 reviews, last reviewed 21st Jun 2026
254500% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good lender, helped solve my problem Good lender, helped solve my problem Reviewed on: 21st June 2026
Laura andea's avatar
Laura andea

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t
Read all reviews Write a review

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

Review 118 118 Money: Personal loan now

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118 118 Money Personal loan reviews (4610)

Good customer service.

5
Good customer service. Great st helping with my worries Reviewed on: 15th April 2025
Alan w's avatar
Alan w

Quick and easy.

5
Quick and easy. Hassle free, money in my account in a couple of hours Reviewed on: 15th April 2025
Liam's avatar
Liam

Easy to deal with.

5
Easy to deal with. No fussing around or any problems Reviewed on: 15th April 2025
Lee B's avatar
Lee B

No hassle to set up or use the app, when I had an is...

5
No hassle to set up or use the app, when I had an issue with my debit card (my own fault) which was quickly resolved. Recieved the loan in under half an hour. Really pleased. Reviewed on: 15th April 2025
Helen B's avatar
Helen B

Fast, simple to use, the app is clear and helpful.

4
Fast, simple to use, the app is clear and helpful. Reviewed on: 15th April 2025
Sonya Wilde's avatar
Sonya Wilde

Repeat Customer

5
I have used 118 118 Money a number of times over the years and have always found their process and customer service 2nd to none. I have always been able to select the most suitable repayment dates and have always been able to get an early repayment quote very swiftly when ready to pay the loan off early. Reviewed on: 15th April 2025
Lodd Goadsby's avatar
Lodd Goadsby

App Was easy to set up and easy to use.

5
Was easy to set up and easy to use.I find it good that information is sent regarding deals and support is offered when needed.I have had no issues with the app or contact when needed.I have a personal loan with 118 and pay off extra when you want and see your money paid off earlier if you want which is great. Reviewed on: 15th April 2025
Denis D's avatar
Denis D

Easy and quick

5
Got it easy and quick as we need it Reviewed on: 15th April 2025
Juni Paxon's avatar
Juni Paxon

Excellent customer service! Recommend

5
Very quick at receiving the loan and was brilliant in helping change repayment date a couple of times due pay changes! Reviewed on: 15th April 2025
Jamie wane's avatar
Jamie wane

All was perfect!

5
All was perfect! Easy to understand. Friendly and helpful interface. Thanks! Reviewed on: 15th April 2025
Svitlana G's avatar
Svitlana G

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